Salesforce

Director/Sr. Director, Technical Program Management, Cross-functional Program Delivery

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaNew YorkUnited States

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Salary

💰 $171,200 - $320,600 per year

Job Level

About the role

  • Execution and delivery of strategic, technical initiatives that span across multiple pillars and organizations
  • Iteratively develop comprehensive timeline for planning, requirements delivery, solutioning, testing/UAT, systems reliability, compliance, business change enablement and overall launch readiness
  • Orchestration and connectivity assurance of the various technical components required to support business value enablement
  • Define appropriate communication model for Technical, Product and Business leadership at all levels
  • Risk management of delays, resource constraints, decisioning needs and overall timeline impacts
  • Ensure readiness of pre and post launch postures from both technical and business perspectives
  • Collaborative buildout of cross-pillar operating models
  • Build alliances with key TPM and PMO leaders to ensure trusted working relationships and effective ceremonies for continuous alignment and clarity of change management
  • Influence, lead and motivate accountabilities and shared ownership of overall program success
  • Drive critical conversations across leads in both technical and business discussions, ensuring appropriate decisioning and outcomes
  • Accountable as the Program Delivery sub-pillar within the centralized Delivery Assurance and Operations team
  • Align with Portfolio Management team on strategic roadmap priorities, DET investments in longer term efforts and ensure program delivery success of high profile initiatives
  • Partner with Operational Excellence on execution of impactful business process enhancements, and in Product Delivery for overall product operations process integration. Ensure Systems Reliability engineering inclusivity with technical launch readiness activities leading up to large scale launches.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or similar technical field preferred
  • Deep experience in leading large scale technical initiatives
  • 10-12+ years of experience in technical program management
  • 6-8 years of senior program management experience, including executive leadership alignment, communication, and presentation skills
  • 5 years experience in managing programs leveraging modern release and deployment tooling and methodologies, enterprise application development, distributed cloud-based microservices and backend data platforms for processing and analytical frameworks
  • 5 years of people management experience (engineering, product, operations, or program) is a plus
  • Strong experience in managing programs serviced via cloud computing environments, utilizing modern tooling and methodologies that support highly available, resilient, cost-effective and cloud-native architectures.
  • Strong experience working with data engineering and analytics teams is a plus
  • Business Process management is a plus, including process and workflow discovery and change management
  • Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
  • Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical program managementcloud computingenterprise application developmentmicroservicesdata platformsproject methodologiesbusiness process managementrelease and deployment toolingsystems reliability engineeringanalytical frameworks
Soft skills
communicationpresentationleadershipcollaborationinfluencerisk managementmotivationalignmentdecision makingchange management