VP of Customer Experience
Appcues
Strategic Relationship Manager, Travel Payments
Sabre Corporation
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Establish and maintain mutually beneficial and profitable relationships with existing customers, partners, and key industry stakeholders
- Partner with the Sabre Virtual Payments team (Commercial, Implementations, Partnerships, Business Finance, Product, GDS sales teams, and account managers)
- Deliver performance in line with agreed revenue and spend targets and the overall SVP strategy
- Provide management with clear reporting on results and activity
- Ensure all activity is captured in the SVP CRM tool
- Ensure quality and timeliness of all business development activities, including internal reporting, external presentations, contractual deliverables, and client success criteria
- Provide feedback and insights into Sabre Virtual Payments
- Identify competitors and provide analysis on their positioning in the markets we operate in
- Engage and network with banks, fintechs, card networks, and C-level executives across OTAs, leisure, and business travel agencies
Requirements
- Proven Relationship Management experience with a strong track record of achievement
- Deep understanding of the travel payments industry
- Good grasp of the travel industry and GDS dynamics
- Experience working with online, leisure, and business travel agencies
- Strategic and analytical thinking with strong qualitative and quantitative skills
- Strong consulting, project, and program management experience
- Excellent interpersonal skills, comfortable engaging C-level clients and internal leadership
- Strong sales, negotiation, and closing skills
- Exceptional communication and presentation abilities
- Willingness to travel globally on short notice
- Advanced PowerPoint and Excel proficiency
- Energetic, collaborative, open-minded personality with a good sense of humor
- Nice-to-have: Bachelor's Degree in Sales, Marketing, or Engineering
- Nice-to-have: Multilingual capabilities — English required; Spanish, French, Italian, and Portuguese are a plus
- Nice-to-have: Experience in acquiring, FX (foreign exchange), fraud prevention, and chargeback management
