Dynamics 365 Finance and Operations Functional Consultant
sa.global
contract
Posted on:
Location: 🇹🇭 Thailand
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Cover all aspects of consulting including presales, supporting sales, product demonstrations, analysis, implementation, and end-user training on D365 FO
- Provide expertise and in-depth knowledge of the D365 FO application and evaluate customers’ business processes against standard Microsoft Dynamics functionality
- Document business requirements outlining required actions and expected outcomes
- Collaborate with stakeholders to align requirements with business objectives and understand current and future state processes
- Facilitate customer decision-making and develop functional design documents to guide development
- Conduct user acceptance testing and train customer resources to effectively use and maintain D365 FO
- Design and develop new modifications for existing clients and support previous modifications and ongoing support issues
- Perform fit-gap analyses and solution design; configure and set up D365 FO including planning and executing data migration strategies
- Liaise with product vendors regarding customer or company service issues
- Ensure technical aspects meet required standards for functionality, operability, and documentation
- Work with project managers and team leaders to manage resource changes across projects
- Document as-is and to-be processes within accurate and detailed scoping documents
- Act as communication point between developers and clients; take responsibility for quality assurance and documentation
- Provide production support when required and collaborate with global teams
- Stay current with the latest features and technologies in D365 FO
Requirements
- Experience as a subject matter expert in D365 FO with full project implementation experience
- Experience developing functional specifications for D365 FO enhancements and integrations
- Proven experience in setup, configuration, implementation, integration, and testing of D365 FO solutions
- Excellent understanding and knowledge of core D365 FO modules
- Familiarity with best practices in your area of specialization or vertical industry
- Technical background or understanding of programming concepts (advantage)
- Ability to create high-quality functional documentation and strong requirements-gathering skills
- Logical problem-solving skills and structured approach to system changes
- Strong business communication, presentation, and demonstration skills
- Excellent written and verbal communication skills in English
- Ability to multitask, organise, prioritise, and meet deadlines
- Experience in leading large, complex technology projects
- Business intelligence experience, including reporting and analytics
- Deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers
- Confident in providing support and training to users
- Strong relationship-building skills with internal and external stakeholders
- High attention to detail and commitment to delivering top-quality solutions
- Experience working across multiple industries
- Creative problem-solver and self-starter, calm under pressure
- Strong focus on client satisfaction, business analysis and client-facing skills
- Ability to work independently and as part of a global team
- Minimum of a Bachelor’s degree, preferably in Information Technology or a related field
- Microsoft certifications in Dynamics 365 FO are a plus
- Project management certification is highly desirable