sa.global

General

• Document the project’s goals and objectives
• Create and maintain the project’s budget and schedule
• Examine the project progress and provide recommendations to improve performance
• Maintain project documentation repository following methodology
• Assist with financial control and other reporting
• Learn tools and systems to support implementation phases
• Use data mining and aggregation skills
• Communicate effectively with senior levels of the organization
• Define work breakdown structures
• Ensure all projects timesheets are completed on time and within budget
• Assist with resource planning, allocation, and scheduling
• Manage changes in project documentation
• Track project performance using appropriate systems
• Analyze successful completion of goals
• Meet budgetary objectives and make adjustments based on financial analysis
• Meet with clients to clarify specific requirements
• Manage the relationship with clients and stakeholders
• Adhere to internal governance and methodologies
• Escalate and brief upcoming issues

Dynamics 365 Project Lead

Consultant

• Cover all aspects of consulting - including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Dynamics 365 F&O
• Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer’s business processes against standard Microsoft Dynamics functionality
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected
• Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes
• Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application
• Liaise with product vendors on any issues relevant for our customers or the company’s services
• Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation
• Work with project managers and team leaders to cater for resource changes across projects
• Liaise with developers and clients – act as a point of communication
• Responsible for quality assurance & documentation
• Production support as required
• Collaborate with teams globally
• Always self-update with the latest feature and technology of D365 F&O

Dynamics 365 F&O Functional Consultant

• deliver high-quality functional support and consultancy services for D365 FSCM
• work closely with clients to optimize their systems, resolve complex issues, and ensure long-term platform stability and value
• Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets
• Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics
• Analyze, troubleshoot, and resolve complex business and system issues
• Collaborate with client stakeholders to improve system usage and business processes
• Proactively identify risks, recurring issues, and optimization opportunities
• Collaborate with team members as part of a global division
• Recommend improvements to internal support methodologies and processes, along with proposed solutions
• Recognize opportunities for additional service offerings or enhancements that can benefit clients
• Liaise with Microsoft and ISV partners where required
• Support release management, testing, and deployment activities
• Contribute to knowledge base documentation and best practice guidelines
• Identify opportunities for additional services and client value
• Maintain a professional and trusted advisor relationship with clients
• Commit to continuous learning and certification development

Senior FSCM Consultant

Software Engineer

• Provide hands-on development, troubleshooting, and technical support for D365 Finance & Operations in response to client requests within Service Level Targets (SLTs)
• Collaborate closely with client stakeholders to enhance their use of D365 F&O, applying best practices in development and support delivery
• Proactively identify, analyse, and resolve technical issues and risks to minimise disruption for clients
• Collaborate with team members as part of a global managed services division
• Recommend improvements to internal development standards, support methodologies, and technical processes
• Contribute to the analysis, development, and implementation of opportunities for additional services or enhancements that can benefit clients
• Liaise with Microsoft and ISV partners to address technical issues relevant to client environments
• Commit to ongoing professional development, pursuing relevant certifications where appropriate
• Maintain a professional and positive representation of the business in all interactions
• Monitoring of live support cases; ensuring clients are kept up to date regarding progress and recording all client related information on the relevant portals
• Perform routine technical checks on applications and environments and report findings to senior members of the team
• Assist with maintenance, development, and improvement of sa.global internal systems and client systems
• Develop customisations and extensions within D365 Finance & Operations using X++ and the extension framework
• Design, develop, and deploy technical solutions including integrations, enhancements, and system improvements using relevant development tools and technologies
• Work with data entities, APIs, and integration frameworks to enable data exchange between D365 F&O and other systems
• Conduct debugging and root cause analysis of technical issues within client environments
• Conduct unit testing and debugging of developments to ensure they meet specified requirements and are free of defects
• Create and maintain technical documentation including technical design documents, code documentation, and deployment instructions
• Ensure that all customisations and developments adhere to security, compliance, and performance standards
• Collaborate with functional consultants, business analysts, and other stakeholders to translate business requirements into technical solutions

Dynamics 365 Project Lead

Dynamics 365 F&O Functional Consultant

Senior FSCM Consultant

D365 FO Technical Consultant – Developer