Dynamics 365 F&O Functional Consultant

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Dynamics 365 F&O Functional Consultant guiding clients through successful implementations and integrations of Microsoft Dynamics 365 F&O. Empowering optimized business processes and enhanced performance.

Posted 6/25/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Cover all aspects of consulting - including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Dynamics 365 F&O
Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer’s business processes against standard Microsoft Dynamics functionality
Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected
Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes
Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process
Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application
Liaise with product vendors on any issues relevant for our customers or the company’s services
Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation
Work with project managers and team leaders to cater for resource changes across projects
Liaise with developers and clients – act as a point of communication
Responsible for quality assurance & documentation
Production support as required
Collaborate with teams globally
Always self-update with the latest feature and technology of D365 F&O

Requirements

What you’ll need

Proven experience in full-cycle D365 F&O implementations
Demonstrated experience developing functional specifications for D365 F&O enhancements and integrations
Proven experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and/or Microsoft Sure Step methodology
Excellent understanding and knowledge of core D365 F&O modules
A working knowledge of best practices in their area of specialization/vertical
Technical background / programming concept understanding would be an added advantage
Ability to create high quality functional documentation and strong requirements gathering skills
A demonstrated logical approach to problem solving and structured approach to introducing change into operational systems
Excellent business communication skills with effective presentation and demonstration skills
Ability to multi-task, organize, prioritize, and meet deadlines
Business intelligence understanding including reporting and analytics
Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers
Highly confident with providing support and training to users
Possess strong relationship-building expertise with a wide and varied audience; internally and externally
Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
Experience across a number of industries
Solves complex problems with creative solutions
Self-starter with ability to handle multiple tasks and shifting priorities
Places emphasis on client satisfaction
Business analysis and client facing skills
Ability to work independently and as part of a global team
Minimum Bachelor’s degree, preferably in Information technology or equivalent professional qualification
Relevant Microsoft certifications are preferable
Project Management certification is highly desirable.

Benefits

Comp & perks

Open, flexible, vibrant, collaborative, and diverse culture
Innovative and dynamic thinking encouraged
Inclusive work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

D365 F&Ofunctional specificationsimplementationintegrationtestingbusiness intelligencereportinganalyticssoftware implementation lifecyclesdevelopment methodologies

Soft Skills

problem solvingrequirements gatheringbusiness communicationpresentation skillsmulti-taskingorganizationprioritizationrelationship-buildingattention to detailclient satisfaction

Certifications

Bachelor's degree in Information TechnologyMicrosoft certificationsProject Management certification