S&P Global

Operations

• Act as a strategic partner and retention champion for Revenue leadership, using the Customer Retention Framework to support account teams in all aspects of retention.
• Provide complex deal enablement and reduce internal touchpoints through end-to-end facilitation of the retention process, including account planning, deal preparation, and billing coordination for complex and high-risk accounts.
• Lead stakeholder and cross-functional coordination for identified accounts, ensuring alignment, consistency, and delivery of exceptional client service.
• Support effective renewal negotiations with clients in partnership with Account Managers and Leaders, ensuring optimal renewal outcomes.
• Monitor market, competitor, and account trends, advising on deal strategy and escalating internally as necessary.
• Deliver regular revenue forecast updates on assigned accounts, identifying and escalating potential risks or concerns.
• Drive the adoption and utilization of enablement tools, advising frontline teams on effective pricing, packaging, retention strategies, and opportunities for up-selling and cross-selling.
• Continuously develop and refine expertise related to the company’s operations, clients, products, processes, strategies, and systems to maximize role effectiveness and client satisfaction.
• Provide back-up support for team leads and management, and complete other assignments as required and/or assigned.
• Build strong relationships across teams, promote innovation, and foster a collaborative, inclusive culture.
• Promote fun and a positive work culture—bring energy, collaboration, and motivation to your team.

Senior Specialist, Sales Operations/Support

Human Resources

• Partner with the Total Rewards team to deliver broad-based compensation support for the business, assisting senior team members with defined deliverables and timelines.
• Conduct or support moderate benchmarking, analysis, and calculations, including participation in external compensation surveys and job matching activities as needed.
• Prepare standard and ad-hoc reports, spreadsheets, charts, and presentations to enable compensation decision-making and routine program administration.
• Support the annual compensation review process, ensuring accurate inputs, validation, and smooth execution.
• Apply working knowledge of compensation fundamentals to complete assignments and respond to routine inquiries, escalating more complex items appropriately.
• Resolve a range compensation program issues using established policies and procedures, ensuring compliance and maintaining high-quality documentation.
• Collaborate with people partner, finance and business leaders and related teams to obtain, validate, and share compensation-related information as required.

Senior Compensation Specialist

Backend Engineer

• Design, architect, and develop client-facing applications using MI Platform and Office Add-Ins, directly impacting daily decision-making in global capital and commodities markets
• Provide technical leadership and mentoring to development teams, championing best practices and serving as a subject matter expert in .NET technologies
• Engineer scalable components and common services using standard development models, producing high-quality code that powers enterprise-level financial products
• Collaborate with cross-functional teams to analyze complex problems, isolate issues, and develop solutions that support key business objectives
• Lead technical walkthroughs and produce comprehensive system design documents to guide development initiatives
• Continuously improve application architecture and development processes, ensuring adoption of emerging technologies and industry best practices

Senior .Net Developer, Software Engineering

Director

• Lead Analytical Excellence for the Housing team by supporting forward-looking analysis that provides the relevant and timely information to investors to help in their credit decisions, with a view to maintain best-in-class ratings performance.
• Ensure that our communication to issuers, investors, and the media is clear, precise, and transparent in telling a credit story within the boundaries of our policies such as Conflicts of Interest.
• Oversee the team's overall credit ratings process by maintaining close vigilance on analytics and publishing quality and managing resource allocation to optimize service delivery to the markets.
• Responsible for having effective rating committees through chairing committees and reviewing published research.
• Utilizing input from Credit Conditions Committee (CCC), and AOCC in rating committees and published research on a consistent basis.
• Ensure the quality and timeliness of the team's ratings according to the set business procedures and in compliance with relevant analytical criteria and S&P Global Ratings policies and procedures.
• Ensure alignment with the other Local Government teams and collaboration with the Government Sector leaders.
• Foster strong relationships and a positive environment that supports a robust analytic atmosphere.
• Ensure a positive compliance culture within the team, including by leading by example.
• Develop a culture of service excellence in the team by focusing members on sector expertise, constructive and predictable communication with issuers, analytical continuity, and flawless execution.
• Develop analysts and increase employee engagement, focus on career development, and develop and implement training in line with our talent strategy.
• Promote a culture of innovation and digital and technological awareness, embracing the analytic mindset and focusing on emerging risks.
• With Lead Analysts and Sector Leaders, undertake and coordinate market outreach initiatives with various market constituents (issuers, investors, intermediaries, and professional associations) in the context of our strategic objectives and policies.
• Have a growth mindset.
• Contribute to the success of a learning organization through continuous self-development, teamwork, and contribution to organizational improvement through recruiting and developing and retaining talent. Encourage mentoring and cross-departmental exposure; manage self-development and advancement utilizing internal resources and external development opportunities.

Managing Director, Analytical Manager

Security Analyst

• Perform hands-on Application Security assessments including Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Software Composition Analysis (SCA), and manual code reviews.
• Identify, analyze, and remediate vulnerabilities in web, mobile, and API applications (OWASP Top 10, API Security, etc.).
• Lead and support Software Supply Chain Security initiatives:
• Dependency vulnerability management
• SBOM (Software Bill of Materials) generation and analysis
• Secure CI/CD pipeline security
• Code signing, artifact repository security, and open-source risk assessment
• Conduct threat modeling for applications and integration points.
• Review and secure build pipelines, container images, and third-party libraries.
• Work closely with development, DevOps, and infrastructure teams to embed security into the SDLC.
• Monitor and triage security findings from various AppSec tools.
• Support Cloud Security posture reviews (basic knowledge required) – IAM, network security, and cloud misconfigurations.
• Prepare clear security reports, risk assessments, and remediation guidance for stakeholders.
• Stay updated with emerging threats in application security and software supply chain attacks (e.g., SolarWinds, Log4j, dependency confusion).

Information Security Analyst

Full-stack Engineer

• Frontend Engineering (React): Develop responsive, high-performance UI components using React, TypeScript, Hooks, and Context/Redux. Integrate front-end applications with backend APIs. Maintain high code quality through unit testing.
• Backend Engineering: Develop and maintain server-side logic using Node.js or similar frameworks. Design and optimize REST APIs and microservices. Work with relational and/or NoSQL databases.
• DevOps & Cloud: Deploy services in cloud environments. Implement CI/CD. Ensure system reliability, security, scalability, and observability (logging, monitoring, metrics).
• Collaboration & Delivery: Partner with product managers and designers to refine requirements and deliver high-impact features. Participate in code reviews, architectural discussions, and technical design sessions. Contribute to engineering best practices, documentation, and process improvements.

Senior Software Developer – AI Energy

Analyst

• Design and develop AI-powered applications (e.g., NLP models, chatbots, intelligent automation).
• Build and deploy machine learning pipelines.
• Collaborate with business teams to identify use cases for AI.
• Develop automation scripts and AI-assisted decision-making tools.
• Create and maintain reports, dashboards, and visualizations for stakeholders.
• Monitor and troubleshoot automation and AI solutions.

IT Analyst

• Perform modelling and analysis activities to develop and improve existing analytical models
• Conduct research into areas relative to the chemical industry (technology, company information, consumption pattern and drivers), identifying new data sources and statistical analysis of results.
• Support subject matter experts in the development and maintenance of supply/demand balances, trade flows, and price forecasts.
• Write industry reports linked to the industry value chain covered.
• Author Chemical Economics Handbook reports by leveraging own market knowledge and collaborating with internal subject-matter experts to translate the latest insights into clear, well-structured, publication-ready research that meets high editorial standards.
• Respond to client inquiries and provide expert insight on covered markets either directly or by liaising with subject-matter experts.
• Prepare presentations and develop presentation skills to engage with clients.
• Work closely with other individuals and teams to ensure accuracy and timeliness of information and publications to clients.
• Respond to client requests for data and analysis.

Analyst – Chemicals, Methanol & Derivatives

Data Analyst

• Convert (translate/localize) high-level financial documents from Mandarin to English and vice-versa, ensuring exceptional quality, style, and tone.
• Conduct primary and secondary research to collect relevant financial information and maintain up-to-date market knowledge, directly supporting S&P Global's strategic goals and client products.
• Ensure timely and accurate resolution of internal and external client queries while providing rigorous quality assurance for translated and localized materials.
• Contribute to the creation and maintenance of language glossaries, dictionaries, translation memories, and style guides, and participate in testing new tools and process improvement initiatives.
• Deliver consistently on predefined individual and team targets with excellence, continuously developing expertise in translation and financial market trends within a global, multicultural team environment.
• All employees are required to work from the office a minimum of 2 days per week.

Data Analyst, Mandarin Translations

ServiceNow

• Platform Architecture Design: Design and maintain the overall architecture of the ServiceNow platform, ensuring scalability, reliability, and alignment with business objectives.
• Solution Development and Customization: Oversee the development of custom applications, modules, and workflows on ServiceNow. Ensure solutions are built according to best practices and meet organizational needs.
• Technical Leadership: Lead technical teams, mentor developers, and set coding standards. Provide guidance on complex technical issues and serve as the escalation point for technical challenges.
• Governance and Compliance: Establish and enforce governance policies for ServiceNow usage, security, and data management. Ensure compliance with regulatory and organizational standards.
• Integration Management: Architect and oversee integrations between ServiceNow and other enterprise systems (e.g., Workday, Salesforce). Ensure seamless data flow and interoperability.
• Performance Optimization: Monitor platform performance and proactively address bottlenecks or issues. Recommend and implement optimizations to improve user experience and system efficiency.
• Stakeholder Engagement: Collaborate with business stakeholders, product managers, and other IT/Business teams to review requirements, present technical solutions, and align platform capabilities with strategic goals.
• Change and Release Management: Oversee change management processes for ServiceNow deployments, including code reviews, testing, and release planning to minimize disruptions and ensure quality.
• Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for architecture, configurations, and customizations. Promote knowledge sharing within the team and across the organization.
• Continuous Improvement: Stay updated with ServiceNow platform updates, new features, and industry trends. Proactively recommend enhancements and drive continuous improvement initiatives. Collaborate effectively with technical and non-technical stakeholders to analyze, debug, and resolve any issues.

ServiceNow Architect – Lead Developer

• Develop and execute a comprehensive operational analytics strategy and roadmap aligned with Enterprise PMO Ops pillar objectives and overall S&P Global Ratings strategic priorities.
• Collaborate with IT and Data Governance teams to ensure the availability, quality, and integrity of data used for APMO analytics.
• Design, develop, and maintain robust performance dashboards and reports to monitor key APMO metrics.
• Identify opportunities for process improvement based on data analysis.
• Explore and implement predictive analytics techniques to forecast initiative outcomes, identify potential risks, and optimize resource allocation.
• Build strong relationships with key stakeholders across Ratings and Enterprise to understand their analytics needs and deliver tailored solutions.
• Evaluate and recommend new analytics tools and technologies to enhance APMO capabilities.

Director, Operational Analytics

Vice President

• Own and steward S&P Global’s enterprise-wide transformation agenda, ensuring sustained value creation across business, technology, operating models, and culture.
• Act as the enterprise orchestrator of complex, cross-functional change, translating strategic ambition into integrated roadmaps, sequenced execution, and measurable outcomes.
• Serve as a trusted partner to the CEO, ELT, and Technology teams shaping the transformation narrative and holding leaders accountable for results.
• Define and maintain internal transformation roadmap in an ever-changing environment including accelerating technological change, AI adoption, evolving customer expectations, and regulatory complexity.
• Collaborate with CTOs and Product teams to enable transformation within and across all divisions and functions, including Technology, by establishing shared goals, operating rhythms, and enterprise-level performance metrics.
• Partner with Finance to define clear success measures for transformation efforts, including revenue growth, productivity gains, execution speed, cost efficiency, risk reduction, and strategic enablement.

SVP, Transformation

AI Engineer

• Lead the design, development, and scaling of AI-driven pipelines to transform workflows across S&P Global.
• Partner with product, engineering, data science, and business teams to integrate AI into core offerings across SPGI.
• Work with executive leadership to prioritize AI investments and resource allocation.
• Engage with external stakeholders (partners, vendors, academia) to foster innovation and collaboration.
• Establish best practices for AI model development, deployment, and monitoring.
• Ensure ethical AI use, compliance with regulations, and mitigation of bias and risks.
• Develop policies for data privacy, security, and responsible AI adoption.
• Oversee AI pilot programs and scaling of successful initiatives.
• Define KPIs to measure AI impact on business performance.
• Drive AI adoption across the organization through training and change management.
• Establish monitoring frameworks for AI system to system performance and drift analysis.
• Develop governance models for ethical AI agent deployment and compliance.

Associate Director – AI Engineering

• Analyze industry data and information and author forward-looking research reports that track and identify industry trends and company strategies.
• Help research and develop cross-energy thematic research leveraging the breadth of expertise and content generated at S&P Global Commodity insights.
• Support client requests by providing quick and comprehensive answers to questions about research findings.
• Work with guidance to author research deliverables and prepare presentations, often in coordination with globally distributed and time-constrained teams.
• Challenge ideas and influence others across multiple teams.
• Act as a researcher on key projects that the team is developing.
• Help organize the team’s research initiatives and deliverables.

Senior Specialist, Sales Operations/Support

Senior Compensation Specialist

Senior .Net Developer, Software Engineering

Managing Director, Analytical Manager

Information Security Analyst

Senior Software Developer – AI Energy

IT Analyst

Analyst – Chemicals, Methanol & Derivatives

Data Analyst, Mandarin Translations

ServiceNow Architect – Lead Developer

Director, Operational Analytics

SVP, Transformation

Associate Director – AI Engineering

SVP, Transformation

Principal Analyst – Investing in Energy