S&P Global

Payroll

• The Payroll Specialist is part of a global payroll team and is responsible for the APAC payroll working with various providers.
• Provide support for the outsourced vendor concerning all payroll activities including payroll processing, tax requirements/filings, issue resolution, monthly, quarterly, and annual processes.
• Support APAC payroll operations, ensuring all data has been processed accurately by the payroll provider.
• Provide support to People Partners, People Service Centre, Compensation, and all other Purpose functions to ensure employees are paid accurately and on time.
• Ensure payroll processing is by payroll accounting requirements.
• Participate in GL account maintenance.
• Reconcile payroll accounts in collaboration with the Finance and business unit teams.
• Provide support for payroll tax reporting and filing requirements with the statutory authorities in the appropriate countries.
• Ensure data integrity in all payroll systems.
• Support both Internal and External Audit with any audits and queries.

Payroll Specialist

Accounts Receivable

• Execute the daily Collections process, focusing on timely follow-up for outstanding invoices and resolution of basic client issues.
• Maintain complete, accurate control of client emails and list of open issues, clearly documenting actions for end-to-end closure.
• Proactively identify and resolve basic discrepancies or issues that may arise during the collection cycle.
• Develop a working understanding of the different billing systems, specifically Salesforce CPQ, High Radius.
• Collaborate with internal departments (Sales, Technology, Finance) and customers to resolve routine billing errors and payment disputes and help expedite the collections process.
• Assist in producing and tracking daily/weekly metrics including, but not limited to: Cash Inflow, Collection Effectiveness Index (CEI), and Recovery Rate.

Accounts Receivable Specialist

Customer Success Manager

• Lead proactive and innovative customer engagement initiatives in close collaboration with Marketing, Product, Account Management, and Sales teams.
• Cultivate strong relationships with power users and key stakeholders.
• Develop specialization in key industry verticals or customer segments.
• Stay attuned to client business objectives and market trends to identify tailored solutions.
• Deliver tailored training sessions (virtual/in-person) aligned to user roles and workflows.
• Continuously deepen understanding of Data & Research products and services, including new features and offerings.
• Act as a knowledge resource across the team by sharing best practices, campaign strategies, and leading special projects or initiatives.
• Drive user adoption and product usage growth through targeted campaigns, webinars, and one-on-one engagements.
• Maintain strong relationships across user personas.
• Analyze and evolve customer profiles within Salesforce, capturing key attributes such as departmental use, geographic presence, and business objectives.
• Partner with fellow CSMs to evaluate engagement across product areas and accounts, aligning on opportunities for coordinated outreach or specialization.
• Monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities.
• Capture and synthesize client feedback, ensuring enhancement requests are routed to the appropriate product stakeholders.
• Influence product roadmaps by surfacing customer insights and trends.
• Evolve the digital customer engagement strategy to scale impact across the userbase.
• Leverage webinars, digital channels, automation tools, and data insights to drive product adoption.
• Leverage CRM and engagement platforms (e.g., Salesforce, ChurnZero) to plan, track, and optimize client interactions and campaigns.

Senior Customer Success Manager

Full-stack Engineer

• Develop automation/performance scripts that meet organization standards and build reliable, reusable and maintainable automated regression suites & test harness.
• Experience in programming using TypeScript/Javascript (Node.js); C#.
• Leverage tools and frameworks to build automation/performance scripts with quality code to simplify testing scenarios.
• Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams.
• Work in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria.
• Focus on building efficient solutions for Web, Services/APIs, Database, mobile testing requirements.
• Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment.
• Participate actively in functional, system and regression testing activities.
• Capture quality assurance data and metrics to provide insights and conclusions.
• Estimate and perform risk analysis for quality delivery.

Engineer I – Software Developer in Test

Product Manager

• Support the development and productization of Climate or Nature analytics and models.
• Capture and prioritize requirements that contribute to the product vision, platform roadmap, and go-to-market strategy.
• Translate requirements into features, user stories, product requirement documents and other product collaterals for internal and external use.
• Collaborate with product managers and project managers to develop or enhance products and ensure timely product delivery.
• Work with technology, research, and data teams to ensure the highest quality products.
• Maintain and address product quality to support best-in-class product performance and reliance.
• Conduct market research and analysis to better understand climate and nature markets and how products can meet market needs.

ESG Product Owner

Account Manager

• Resolving client issues, identifying growth potential, and closing sales and renewals.
• Cover a portfolio of clients within Europe for renewals and new sales.
• Collaborate with other departments, including Customer Success, Prospecting, and Product Specialist teams, to ensure a holistic and high-quality client experience.

Account Manager, Primary Accounts

Consultant

• Become highly skilled in the Counterparty Manager suite of solutions including Request for Amendment, Onboarding Accelerator, CLM Pro, and KYC modules
• Support senior consultants in delivering client engagements and project implementations across various clients and customers
• Communicate with clients on a regular basis throughout the implementation project lifecycle, ensuring clear expectations and smooth project delivery
• Assist in conducting client needs assessments and developing tailored solutions to drive business growth
• Participate in client meetings and presentations while learning advanced consulting methodologies and best practices
• Provide comprehensive support to clients throughout their implementation project lifecycle, serving as a key point of contact for technical and process-related questions
• Contribute to the development of consulting frameworks, tools, and resources that enhance team efficiency and client outcomes
• Collaborate with cross-functional teams to ensure seamless project delivery and exceptional client experience
• Deliver on identified client requirements while maintaining high standards of quality and timeliness
• Maintain strong client relationships and build credibility through consistent, professional service delivery and subject matter expertise

Professional Services Consultant

Business Analyst

• Facilitate quarterly project prioritization across the Energy Horizons division.
• Act as the project manager for certain strategic initiatives, including technical product implementations.
• Define and implement a division-wide AI learning plan across multiple functional areas.
• Own certain operational processes and manage all aspects of their development from discovery to implementation, to ongoing maintenance.
• Help Product and Project teams stay on track by following up on tasks, hand-holding escalations that will clear bottlenecks, and managing communication streams.
• Deliver detailed status and project performance updates.
• Send effective communications to the wider stakeholder groups, and create presentation materials to communicate project progress.
• Perform project prioritization and milestone planning.
• Create, organize and maintain project and product collateral.
• Manage ongoing updates in the project management / PDLC applications used by the team (such as Aha!, Azure DevOps, Sharepoint, as needed).

Project Management Analyst

• As a Product Manager for S&P Global's Enterprise Data Management Platforms team, you will play a key role in shaping and delivering our enterprise data catalog.
• You will be responsible for defining the product vision, strategy, and roadmap for this innovative solution.
• Engage with stakeholders within a specific division to gather requirements for enterprise data catalog.
• Ensure that the development of the data catalog aligns with the overall strategic goals of S&P Global’s Enterprise Data Organization (EDO).
• Translate user needs into a prioritized product backlog, driving the agile development process.
• Oversee a complex project from inception to completion.