Ryan Specialty

Risk

• Conduct detailed analysis of catastrophe risks, including earthquakes, hurricanes, floods, and other natural disasters
• Utilize catastrophe modeling software to assess potential losses and develop risk scenarios
• Collaborate with underwriters, actuaries, and other stakeholders to evaluate risk exposure and pricing strategies
• Monitor industry trends and regulatory changes related to catastrophe risk management
• Prepare reports and presentations for senior management, highlighting risk exposure and mitigation strategies
• Develop and maintain catastrophe risk models, ensuring accuracy and reliability
• Participate in cross-functional teams to enhance risk assessment processes and improve risk management practices

Catastrophe Risk Analyst

Operations

• Assists the process of binding insurance policies, ensuring accuracy and compliance with binding underwriting guidelines and regulatory requirements.
• Administers underwriting applications with the information necessary to rate, document and issue accurate and compliant policies.
• Assists with new business submission with directions from the Binding Underwriter to prepare and market to carrier.
• Coordinates between Underwriters and brokers by responding to inquiries, works with brokers to obtain information needed to quote, and provides revised quotes as requested.
• Processes and issues policy endorsements, including changes to coverage, limits, or policy terms, ensuring accuracy and timely implementation and tracks cancellation notifications, non-renewal, and renewal solicitation notifications.
• Maintains comprehensive and organized records of all binding transactions and related documentation, including policy details, endorsements, and client information.
• Communicates with clients to collect required information, explains policy terms and conditions, and addresses any questions or concerns related to the binding process.
• Executes the work assigned by underwriters and underwriting assistants when they are out of the office or otherwise unavailable.
• Prepares reports related to policy binding metrics, performance, and compliance, providing insights for process improvement.

Binding Operations Coordinator

QA Engineer

• Conduct monthly quality reviews of underwriting and servicing files and document findings in accordance with established QA procedures.
• Review policies, endorsements, applications, rating, documentation, and supporting forms for compliance with carrier, regulatory, and internal requirements.
• Identify trends, recurring issues, and process breakdowns through quality review activities and data analysis.
• Analyze root causes of quality concerns and collaborate with stakeholders to develop corrective and preventative actions.
• Monitor quality results over time and support reporting related to office, carrier, product, and operational performance.
• Maintain accurate audit documentation and quality records.
• Prepare and present quality findings, trends, and recommendations to underwriting leadership and business partners.
• Support initiatives designed to improve underwriting consistency, operational accuracy, and regulatory compliance.
• Stay current on carrier guidelines, underwriting requirements, state regulations, and internal procedures.
• Utilize reporting tools, AI tools, and data analytics to improve review efficiency and identify opportunities for process improvement.
• Participate in special projects, testing, and process enhancement initiatives as assigned.
• Demonstrate strong organizational skills, attention to detail, professionalism, and the ability to work independently.

Quality Assurance Associate

Account Executive

• Prepare accounts for new business and renewal processes, initiating renewal reviews to help deliver optimal coverage and support client retention
• Assist brokers with market submissions, quote cover letters, proposals, and presentations
• Review policies, endorsements, invoices, and carrier documents to ensure accuracy and compliance
• Support renewals and help generate new business through referrals
• Evaluate and help mitigate risk exposures while ensuring adherence to regulatory and internal guidelines
• Maintain accurate data and documentation within internal systems
• Generate reports and insights on account performance and portfolio trends
• Partner with internal teams (including Premium Accounting) to resolve invoicing issues and manage notices of cancellation
• Build strong relationships internally and externally, contributing to a team-oriented, high-work-ethic culture

Account Executive, Property & Casualty

Data Analyst

• Support the migration of data sources into production environments while ensuring the accuracy, reliability, and integrity of data processes
• Contribute to a strategic initiative focused on ingesting and transforming various BDX data sources
• Apply robust validation and quality-control logic
• Deliver meaningful claims analytics and insights to business stakeholders
• Validate and ensure the reasonability of data decisions, including handling duplicate claims and identifying line of business and claims-made vs. occurrence data
• Review fidelity of validation and configuration logic: confirm appropriate columns are checked, ensure configurations are logical and functional, verify validation failures are handled correctly
• Identify data anomalies in policy or related datasets and escalate to appropriate teams

Claims Data Analyst – 12-month Contract

General

• Leads the most complex, strategic, or high-risk placements
• Serves as a subject matter expert on markets, programs, and solutions
• Advises brokers and sales leaders on optimal placement strategies
• Designs and presents sophisticated marketing and solution proposals
• Guides resolution of escalated issues and nonstandard scenarios
• Influences placement policies, procedures, and best practices
• Coaches and reviews work of specialists and associates
• May be accountable for delivery of tactical placement goals through the team

Senior Placement Specialist

Underwriter

Underwriting Technical Assistant

Business Operations

• Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting.
• Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions.
• Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization.
• Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options.
• Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement.
• Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes.
• Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights.
• Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives.
• Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area.
• Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing.
• Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support.

Business Systems Specialist

Software Engineer

• Define and own the enterprise AI architecture, spanning LLMs, SLMs, fine-tuned models, and retrieval-augmented systems
• Establish model selection frameworks
• Design and govern AI infrastructure: vector databases, embedding pipelines, model registries, and inference optimization
• Lead the adoption and governance of Model Context Protocols (MCPs)
• Architect multi-agent systems capable of reasoning, planning, and executing across complex business processes
• Design agent orchestration patterns
• Lead end-to-end business process automation using AI
• Collaborate with process owners to identify and prioritize automation opportunities with measurable ROI
• Develop and maintain the enterprise AI roadmap
• Build and enforce AI governance frameworks
• Act as the internal AI thought leader
• Recruit, develop, and lead a high-performing AI team
• Build a center-of-excellence model that distributes AI capability and fluency across business units

Director, AI and Agentic Engineering

• define and own the enterprise AI architecture
• establish model selection frameworks
• design and govern AI infrastructure
• lead the adoption and governance of Model Context Protocols (MCPs)
• architect multi-agent systems capable of reasoning, planning, and executing across complex business processes
• design agent orchestration patterns
• lead end-to-end business process automation using AI
• collaborate with process owners across various departments
• develop and maintain the enterprise AI roadmap
• build and enforce AI governance frameworks
• continuously evaluate frontier research and ecosystem tooling
• act as the internal AI thought leader
• recruit, develop and lead a high-performing AI team
• manage strategic vendor and partner relationships

• Review of incoming submissions and subsequent documents/reports for completeness along with class of policy (Group or Individual), branch code and other required information
• Work with Underwriters and Sales staff to assess submitted information
• Process reserves in policy issuance system
• Participate as needed in systems and workflow development as required
• Review workload daily to prioritize timelines for medical underwriting review submissions
• Support our Benefits Underwriting Department with daily tasks
• Assist underwriters in managing a book of business and help improve the underwriting process
• Assist the Claims Department with authorized services, narratives, and reserves

Medical Benefits Underwriting Coordinator

• Assist and support benefit underwriters with quoting, rating and issuance of new business quotes, renewals, and endorsements
• Respond to problem situations from brokers and perform customer service tasks as needed
• Review of incoming submissions and subsequent documents/reports for completeness along with class of policy (Group or Individual)
• Work with Underwriters and Sales staff to assess submitted information
• Process reserves in policy issuance system
• Participate as needed in systems and workflow development as required
• Review workload daily to prioritize timelines for medical underwriting review submissions

• Coordinates day-to-day activities within brokerage operation and works for the implementation and enhancement of operational procedures
• Prepares cover letters as needed by the broker for marketing renewal business and provides essential administrative support in tasks
• Administers and updates client information in all necessary systems accurately
• Maintains well-organized technical documentation for client accounts, transactions, and relevant documentation, ensuring compliance with record-keeping regulations
• Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person
• Prepares and analyzes compliance reports associated with brokerage operations and collaborates with internal stakeholders to meet business requirements
• Maintains compliance with regulatory requirements and internal policies and ensures the coordinators are adhering to policies
• Recognizes and mitigates operational risks, collaborating with risk management teams to implement control measures
• Supports ad-hoc business requests and engages other coordinators as needed
• Supports the coordinators on their deliverables and suggests ways to improve their performance

Senior Brokerage Operations Coordinator

• Assists in executing and coordinating day-to-day brokerage operations
• Supports the implementation and improvement of operational procedures
• Coordinates with the broker to prepare documents, cover letters, etc. to market renewal business
• Provides necessary administrative support in filing, printing, and archiving documents
• Administers and updates new and current client information in all required systems accurately
• Maintains accurate and organized records of client accounts, transactions, and other documentation
• Ensures compliance with record-keeping regulations
• Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person
• Contributes to the preparation of compliance reports related to brokerage operations
• Collaborates across broker and finance teams on business requirements
• Adheres to regulatory requirements and internal policies
• Assists in the preparation of compliance reports
• Assists in identifying and mitigating operational risks
• Collaborates with risk management teams to implement controls
• Supports the Brokerage team with any ad hoc tasks and requests