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Senior Brokerage Operations Coordinator
Ryan SpecialtySenior Brokerage Operations Coordinator providing operational support to the casualty brokerage team by handling day-to-day operational tasks. Responsible for maintaining organized records and managing broker inquiries.
About the role
Key responsibilities & impact- Assists in executing and coordinating day-to-day brokerage operations
- Supports the implementation and improvement of operational procedures
- Coordinates with the broker to prepare documents, cover letters, etc. to market renewal business
- Provides necessary administrative support in filing, printing, and archiving documents
- Administers and updates new and current client information in all required systems accurately
- Maintains accurate and organized records of client accounts, transactions, and other documentation
- Ensures compliance with record-keeping regulations
- Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person
- Contributes to the preparation of compliance reports related to brokerage operations
- Collaborates across broker and finance teams on business requirements
- Adheres to regulatory requirements and internal policies
- Assists in the preparation of compliance reports
- Assists in identifying and mitigating operational risks
- Collaborates with risk management teams to implement controls
- Supports the Brokerage team with any ad hoc tasks and requests
Requirements
What you’ll need- 1+ years of experience in the Insurance industry or Underwriting
- Bachelor's degree
Benefits
Comp & perks- Paid time off for company holidays
- Vacation
- Sick and personal days
- Paid parental leave
- Mental health services
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceadministrative supportcollaborationorganizational skillscommunication
Certifications
Bachelor's degree