Affiliate Marketing Specialist
Envato
AI Policy Lead
RWS Group
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Colorado
Visit company websiteSalary
💰 $90,000 - $110,000 per year
Job Level
Senior
About the role
- Coordinate project management team processes and compliance processes.
- Oversee exchange of policy-related information between Meta and internal teams, ensuring successful policy enforcement.
- Engage regularly with production, HR, IT, Training and Quality teams and maintain contact with Meta.
- Lead and mentor the Project Management team in executing new project implementations.
- Define and communicate end-to-end strategies, ensuring clear documentation and process alignment.
- Collaborate with Senior Leadership and Meta stakeholders to drive AI Policy initiatives and implementation plans.
- Oversee change management across multiple programs and promote AI Policy best practices and efficiencies.
- Facilitate the flow of policy information between Meta and internal teams; ensure policies are clearly communicated and resources are in place.
- Maintain ongoing communication with Meta, providing timely feedback on policy changes and identify and escalate resource gaps, policy issues, or inconsistencies.
- Monitor trends and challenges in policy application, offering proactive solutions and providing policy improvement suggestions based on frontline insights.
- Partner with Training and Quality teams to ensure consistent policy understanding and enforcement and support continuous improvement of training materials and resources.
Requirements
- Proficient in English; ideally fluent in another key language served by the outsourcing site.
- Experience in an Operations environment, preferably in an international setting.
- Good knowledge of quality/training processes and policy enforcement in an Operations environment.
- High level of energy, drive, enthusiasm, initiative, and commitment.
- Excellent communication, consulting, influencing, and interpersonal skills.
- Proven track record of collaborating with cross-functional groups to produce results.
- Passion for ensuring a world-class support experience for our community.
- Demonstrated ability to perform effectively.
- Candidate must reside in one of the following US states to be considered: Federal, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Minnesota, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Washington, Wisconsin.
