Platform Engineer

• Work alongside established and experienced engineering teams, whilst supporting and growing the organisation’s understanding and utilisation of modern technology
• Collaborate with various cross-functional disciplines across the organisation to make ideas a reality, whilst taking an active role in shaping and delivering the ongoing technical vision of the organisation alongside your peers
• Authority over technical strategy, decisions and implementation approach, so you can deliver using practices that align with your preferred ways of working
• Utilise rich logs, metrics, and data to monitor and improve system performance, cost, security and reliability
• Enhance a diverse engineering culture by taking part in various technical catch-ups, working groups, and 'All Hands'
• Objective setting, feature ideation, development and measurement
• Architectural decisions and designs of the platform, domains and systems
• Defining, evolving, and applying team processes
• Responsible for the entire stack to meet business requirements
• Building efficient CI/CD pipelines and robust DevOps practices
• Utilising a variety of infrastructure to keep systems performant, scalable & reliable
• Mentoring and coaching engineers, and presenting knowledge and information back to the wider organisation.
• Proactively identify opportunities for improvement across the organisation
• Manage your time effectively between team and organisational level contributions
• Rotate around the business to build relationships and act as a multiplier.

Staff Platform Engineer

Data Engineer

• Design, develop, and maintain robust data pipelines and ETL processes
• Create and manage accurate and performant data models to support Tempcover’s analytical capability
• Propose and implement internal improvement initiatives to the data platform
• Lead proactive approach to performance monitoring/tuning
• Leverage cloud-based platforms to build a scalable data infrastructure
• Provide continued support to ensure high availability of data to the wider business
• Work closely with analysts across MI, Marketing, Product, Underwriting, and Pricing to understand data requirements and translate them into effective solutions
• Work with rigour to ensure data quality/accuracy
• Mentor and guide junior data engineers, providing technical expertise and project oversight.

Staff Data Engineer

Marketing Analyst

• Analyse search landscapes and third party ranking tools (such as SEOClarity or Ahrefs) to find opportunities for higher rankings within Google.
• Work with content, creative, and development teams to optimise existing and launch new web assets in order to capture ranking traffic.
• Ensure all SEO requirements are met for new pages, user experiences, and websites.
• Create detailed and insightful reports that will be used by the rest of the SEO & content team, as well as senior management, to communicate performance trends and key drivers.
• Analysing session, revenue and web behaviour data
• Using Google Search Console
• Using third party data tools like Ahrefs and Keyword planner
• Present regularly on what worked, what didn’t, and what’s next in terms of the tests you want to run.
• Analyse competitor strategies to gain ranking insights and to help prioritise appropriately.
• Work with the broader marketing analyst community to investigate and report on the interplay between marketing channels, and their impact on SEO performance (for example, brand strength, PPC bidding strategy etc)

Senior Marketing Analyst, SEO

Full-stack Engineer

• Joining our team as a Staff Software Engineer, you will be working closely with business leads, commercial managers, ops executives, product managers, data analysts, designers and fellow engineers to solve business problems with software.
• As a product team a lot of our time is spent on the front end, but you'll be contributing across the full stack from infrastructure, databases, pipelines, servers, CDNs, to web UIs and monitoring and analysing performance. This includes building responsive accessible React components aligned with our design system, working with APIs, using real-time metrics and alerting, interacting with databases, and keeping our applications secure. You will help to identify opportunities for process improvements, conduct code reviews, and ensure solutions are properly tested with a focus on best practices and quality assurance.
• We’re leaning-in to the current AI revolution, having incorporated AI into several of our workflows, and we’re actively working on a number of projects with AI at the core. So you’ll also be working closely with AI not just as a development tool, but as a business enabler. This includes finding new and better ways to leverage AI to generate lasting value, and evangelising AI adoption across the business.
• Most importantly, you will be supporting and improving the engineering team’s delivery & technical expertise in a continuous learning environment. You'll contribute to defining and maintaining best practices to ensure our software remains robust, scalable and maintainable, using your technical skills to help shape the future of Financial Services within RVU, inspiring and guiding the team along the way.

Staff Software Engineer

SEO Marketing

Senior SEO Analyst

• Excellence: work alongside established and experienced engineering teams, whilst supporting and growing the organisation’s understanding and utilisation of modern technology
• Collaboration: work with various cross-functional disciplines across the organisation to make ideas a reality, whilst taking an active role in shaping and delivering the ongoing technical vision of the organisation alongside your peers
• Autonomy: authority over technical strategy, decisions and implementation approach, so you can deliver using practices that align with your preferred ways of working
• Data Driven: utilise rich logs, metrics, and data to monitor and improve system performance, cost, security and reliability
• Culture: enhancing a diverse engineering culture by taking part in various technical catch-ups, working groups, and 'All Hands'
• Experience: enrich RVU’s perspective by sharing your experience, knowledge and expertise in a continuous learning environment.
• As a key member of the platform engineering team you will be accountable for the following:
• Objective setting, feature ideation, development and measurement
• Architectural decisions and designs of the platform, domains and systems
• Defining, evolving, and applying team processes
• Responsible for the entire stack to meet business requirements
• Building efficient CI/CD pipelines and robust DevOps practices
• Utilising a variety of infrastructure to keep systems performant, scalable & reliable
• Mentoring and coaching engineers, and presenting knowledge and information back to the wider organisation.
• Proactively identify opportunities for improvement across the organisation
• Manage your time effectively between team and organisational level contributions
• Rotate around the business to build relationships and help upskill other engineers/teams

Senior Platform Engineer

Customer Success Manager

• Define and lead the CRM strategy aligned to retention, cross-sell, and lifetime value (LTV) targets for the duration of the 12-month contract.
• Architect sophisticated customer journeys across email, push notifications, and in-app messaging to drive seamless transitions between web and mobile platforms.
• Translate complex market shifts (especially in Energy) into clear, empathetic, and actionable customer communication strategies.
• Leverage our tech stack (Braze & Hightouch) to move beyond generic broadcasts toward hyper-personalised, trigger-based experiences.
• Work with CRM Analysts to define the metrics that matter, moving from vanity open rates to deep-funnel conversion and incremental lift.
• Own segmentation logic, ensuring we use first-party data to predict customer needs before they even realize them.
• Champion a "test and learn" culture, running rigorous A/B and multivariate experiments across creative, timing, and channel mix.
• Scale winning insights into evergreen automated programmes that drive compounding growth for the business.
• Bridge the gap between CRM and Product, ensuring our communications feel like a core feature of the Uswitch user experience.

CRM Manager – 12-Month FTC

General Counsel

• **About the role**
• We’ve got an opportunity in our Cardiff office for a qualified legal professional to join us on a fixed term basis, providing trusted legal advice to our commercial teams and contributing to new products and initiatives - no two days will be the same!
• You’ll have an interest in a varied commercial legal workload, with strong drafting and negotiating skills, and the ability to apply them independently to drive the business forward and create real value.
• **What you'll be doing**
• - Working with our business teams to draft, negotiate and execute commercial agreements, whilst proactively maintaining and improving the processes that underpin them.
• - Providing day-to-day legal perspective and guidance, as well as risk assessment and mitigation
• - Advising our business teams on compliance with data protection and e-privacy laws
• - Assisting with acquisitions and corporate integration projects
• - Helping to establish and manage a framework of policies and guidance to manage legal and commercial issues within our business

Legal Counsel – 14 Month FTC

Human Resources

• Onboarding new employees - you’ll fully own the onboarding process, acting as the main point of contact to ensure every new joiner has a seamless and positive experience from the moment they accept their offer. You’ll generate employment contracts, manage essential background and Right to Work checks, and ensure all personal and payroll details are captured so everyone is paid accurately and on time. You’ll also ensure new starters are set up on all of our core platforms before their first day.
• Inducting new employees - you’ll work with line managers to ensure a thorough induction is put in place and that they are aware of the probationary period review process.
• Offboarding leavers - you’ll provide a positive exit experience for people moving on, ensuring resignations as dealt with promptly and all necessary exit steps are completed for both the HR and Payroll Teams.
• Data - you’ll ensure our HR and Payroll systems are always up to date and provide ad-hoc reports for the wider HR teams (or for external requests), when required.
• Other - you’ll get involved in a wide variety of other administrative responsibilities, for example, employment change letters, maintaining the HR Master Tracker, supporting the wider HR team with projects, maintaining all HR systems (15five, Travel Perk,), responding to reference requests, and updating our benefits platforms. You’ll ensure confidentiality is upheld at all times.

HR Coordinator

Data Analyst

• Join our Marketing Analytics team - a team looking to understand and optimise all marketing channels from the effectiveness of Above The Line/Brand to improving the efficiency of key conversion drivers such as Paid Search.
• Own the analytical evaluation of CRM activity, including deciding how impact should be measured, what success looks like, and how confident we should be in conclusions
• Diagnose changes in customer and CRM performance, forming hypotheses, and narrowing down root causes under time pressure
• Design and conduct experiments (e.g. holdouts, A/B tests), with a clear understanding of causality, limitations, and risk
• Turn analysis into decisions, clearly articulating what the data does and does not support
• Work closely with CRM, marketing and analytics stakeholders, adjusting depth and rigour based on audience and context
• Improve how we measure and understand customers over time, not just reporting on what has already happened

Lead Data Analyst, Marketing

Product Analyst

• Own the analytical evaluation of CRM activity, including deciding how impact should be measured, what success looks like, and how confident we should be in conclusions
• Diagnose changes in customer and CRM performance, forming hypotheses, and narrowing down root causes under time pressure
• Design and conduct experiments (e.g. holdouts, A/B tests), with a clear understanding of causality, limitations, and risk
• Turn analysis into decisions, clearly articulating what the data does and does not support
• Work closely with CRM, marketing and analytics stakeholders, adjusting depth and rigour based on audience and context
• Improve how we measure and understand customers over time, not just reporting on what has already happened