Full-stack Engineer

• Effectively evolve, enhance, and modernise large-scale systems to enable rapid adaptability and continuous improvement.
• Drive the adoption of technologies like Go.
• Improve the performance, reliability and scalability of our systems
• Develop and drive automation for deployment, monitoring, and scaling of infrastructure. Build tools and processes to enable continuous integration and delivery (CI/CD).
• Make data guided decisions that impact core business metrics and processes
• Solid understanding of platform and reliability engineering approaches, including observability, performance optimisation, capturing analytics and security best practices
• Facilitate collaboration between teams and build a culture of continuous improvement
• Mentor more junior engineers, providing guidance on engineering best practices, coding standards, and troubleshooting.

Senior Software Engineer

Account Manager

• **About the role:**
• We’re looking for a Relationship Manager who will be responsible for the management of team members and relationships with some of our household name motor and home insurance partners (including Aviva, Churchill, More Than, Admiral, Swinton, LV, Tesco and Axa). The successful candidate will be passionate about building meaningful and productive relationships, with a strong appreciation of the needs of a customer, with emphasis on how our partners can add value to our proposition and help secure excellent customer service.

Relationship Manager

Customer Success Manager

• You’ll join our Marketing Analytics team - A team looking to understand and optimise all marketing channels from the effectiveness of Above The Line/Brand to improving the efficiency of key conversion drivers such as Paid Search.
• Our ambition? To build a best-in-class customer experience. And you’ll play a leading role in helping us to achieve it by enabling us to understand our customers better, harnessing data and discovering insight across all our touch-points, campaigns and marketing activity.
• Deepen our understanding of CRM programmes and how to, in partnership with the wider marketing and marketing analytics team, optimise the customer journey
• Collaborate with and influence the relevant marketing team members to make more informed data-guided decisions
• Monitor, report and diagnose trends in KPIs, automating wherever possible, and proactively finding risks and opportunities
• Development of analytical tools and models to improve our analytical capabilities

Senior Customer & CRM Analyst – Marketing

Operations

• Respond promptly and professionally to customer emails and live chats, ensuring every interaction reflects our values and delivers customer satisfaction.
• Collaborate closely with internal operations and cross‑functional teams to resolve customer issues quickly and effectively.
• Work with our AI chatbot agent to enhance automation, improve response quality, and ensure smooth handovers between the bot and human support.
• Manage and respond to customer conversations through Intercom, maintaining a consistent and high‑quality tone of voice.
• Own our TrustPilot presence — monitor and respond to reviews, drive 5★ ratings, and identify feedback themes for continuous improvement.
• Handle customer complaints fairly and efficiently, maintaining compliance with internal procedures and regulatory standards.
• Identify recurring customer questions or issues, and share insights with the wider team to help reduce preventable contacts.
• Assist with tracking and reporting customer trends, helping the team understand where improvements can be made.
• Contribute to team meetings and improvement sessions by sharing observations and customer feedback.
• Support a culture of continuous improvement within the Customer Operations team.

Customer Operations Executive

Data Engineer

• Design, develop, and maintain robust data pipelines and ETL processes
• Create and manage accurate and performant data models to support Tempcover’s analytical capability.
• Propose and implement internal improvement initiatives to the data platform.
• Lead proactive approach to performance monitoring/tuning.
• Leverage cloud-based platforms to build a scalable data infrastructure.
• Provide continued support to ensure high availability of data to the wider business
• Work closely with analysts across MI, Marketing, Product, Underwriting and Pricing to understand data requirements and translate them into effective solutions.
• Work with rigour to ensure data quality/accuracy.
• Mentor and guide junior data engineers, providing technical expertise and project oversight.

Senior Data Engineer

Attorney

• Day to day management of the due diligence process, ensuring the process is efficient, assessments are timely and stakeholders are kept engaged and informed of progress throughout
• Managing the Legal support portal via Jira
• Managing continuous improvement of contract lifecycle processes and troubleshooting issues as they develop
• Providing guidance, support and training to contract owners on the due diligence and lifecycle processes
• Maintaining the current contract databases, ensuring accuracy of data
• Creating, maintaining and evolving contract governance reporting and MI
• Monitoring upcoming renewals and flagging these to contract owners
• Tracking key performance indicators for contract governance
• Provide administrative support to Legal team e.g. using Adobe Sign to send contracts for signature

Legal Operations Administrator

Frontend Engineer

• Work alongside established & experienced engineering teams, whilst supporting and growing the organisation’s understanding & utilisation of modern technology
• Work with various cross-functional disciplines across the organisation to make ideas a reality, whilst taking an active role in shaping and delivering the ongoing technical vision of the organisation alongside your peers
• Authority over technical strategy, decisions and implementation approach, so you can deliver using practices that align with your preferred ways of working
• Utilise rich logs, metrics, and data to monitor and improve system performance & reliability
• Enhancing a diverse engineering culture by taking part in various technical catch ups, working groups and All Hands
• Enrich RVU’s perspective by sharing your experience, knowledge & expertise in a continuous learning environment
• Proactively identify opportunities for improvement across the organisation
• Manage your time effectively between team and org level contributions
• Rotate around the business to build relationships and act as a multiplier

Senior Software Engineer, React

• Effectively evolve, enhance, and modernize large-scale systems to enable rapid adaptability and continuous improvement.
• Improve the performance, reliability and scalability of our systems
• Develop and drive automation for deployment, monitoring, and scaling of infrastructure. Build tools and processes to enable continuous integration and delivery (CI/CD).
• Make data guided decisions that impact core business metrics and processes
• Solid understanding of platform and reliability engineering approaches, including observability, performance optimisation, capturing analytics and security best practices
• Drive the adoption of technologies like Go and Python.
• Facilitate collaboration between teams and build a culture of continuous improvement
• Mentor junior engineers, providing guidance on engineering best practices, coding standards, and troubleshooting.

Staff Software Engineer

• Work in an established & experienced product team branching into new feature development, supporting and improving the team’s delivery & technical expertise.
• Work with various cross-functional disciplines across the organization to make the best ideas a reality.
• Authority over technical decisions and implementation approach, so you can deliver using methods that best align with your ways of working.
• Utilize rich real-time logs, metrics, and data to monitor and improve product performance & reliability.
• Enhancing a diverse engineering culture by taking part in various technical catch ups, working groups and All Hands.
• Feature ideation, development and measurement
• Defining, evolving, and applying team processes
• Developing data models for products, insights, customers, etc
• Maintaining internal tools and services for stakeholder teams to use
• Building efficient CI/CD pipelines
• Ensuring we are meeting our data, privacy and security requirements

Senior Software Engineer – Platform

Content Manager

• Supporting RVU brands (Confused.com, Uswitch, money.co.uk) in creating high-quality annual insurance content.
• Working closely with SEO to create content that applies EEAT principles and is discoverable.
• Managing, editing, and building pages within our CMS to ensure content is up-to-date and easy to navigate.
• Developing engaging email content.
• Collaborating with the PR team to increase visibility and drive engagement.
• Collaborating with product and design to craft UX friendly copy.
• Testing and exploring new content formats including video, tools and rich media.

Content Editor – Insurance

Chief Marketing Officer

• Reaching out to new partners for a range of insurance products.
• Working with the existing members of the affiliate team to formulate strategies for growth.
• Ensuring all campaigns deliver against our targeted budgets, taking into consideration revenue, spend and ROI
• Working with other teams within the Marketing department to come up with new and creative ways of improving performance. This includes landing pages, messaging, and ways to help our customers.
• Assisting with invoice processing and monthly spend reports.
• Updating monthly performance data for our affiliate partners.
• Using data to identify new and existing opportunities to drive increased levels of profit and revenue for the business.
• Optimising existing partnerships with A/B testing of offers, copy and creative as well as reporting on their performance.

Affiliate Marketing Executive

Product Designer

• Lead design initiatives from discovery through to delivery, collaborating closely with researchers, developers, product managers, content designers, marketers, and analysts.
• Blend hands-on design with strategic thinking to create seamless, insight-led journeys that deliver measurable value to customers and the business.
• Lead design work across product and communication experiences, from user flow mapping and wireframing through to final interface design and testing.
• Champion a user-centred, evidence-led design approach, working with researchers and analysts to uncover insights and validate ideas through testing.
• Collaborate across disciplines, including engineering, data, brand, content, and marketing teams, to ensure designs are achievable, consistent, and high-performing.
• Contribute to the evolution of our design system, maintaining accessible, scalable patterns that align product and marketing design.
• Run and facilitate design sprints and workshops to align teams and rapidly test solutions.
• Mentor junior designers, sharing methods, frameworks, and feedback to improve team capability and confidence.
• Balance business and user goals, prioritising effectively and clearly communicating rationale to stakeholders.
• Advocate for content design and accessibility best practices, ensuring every journey is inclusive and easy to use.
• Identify opportunities and initiate design projects, framing problems, aligning stakeholders, and shaping briefs when they don’t yet exist.

Staff Product Designer

Performance Marketing

• Run mid-funnel digital marketing initiatives across YouTube, Paid Social (e.g., Meta, TikTok) and programmatic display platforms
• Own the strategy, execution and success of mid-funnel campaigns including campaign setup, optimisation, bidding and budget management
• Tailor mid-funnel operations across creative, platform execution, measurement and reporting
• Manage creative cycles, update creative and designs, and perform and monitor A/B tests
• Work with data engineering teams to own integrations into platforms and with central data team to develop bespoke 1P audience campaigns
• Collaborate with marketing, product/commercial and brand media teams to create cohesive customer journeys and joined-up top and mid-funnel planning
• Perform data and profitability analysis and communicate campaign analysis internally
• Report on campaign performance weekly and bi-weekly and manage day-to-day account operations and testing ideation and execution
• Champion the impact of mid-funnel channels to drive brand salience and business results; role is highly visible to senior leadership

Paid Media Manager

Product Manager

Location: hybrid in-office 2 days per week. Mainly in our London (Tower Bridge) office, with every other Wednesday in our office in Fleet (Hampshire).

Tempcover is at the forefront of the fast-growing world of short-term insurance. Our mission is to make car insurance flexible, quick, and easy for drivers. We’ve sold millions of policies that have helped drivers get where they need to go, but we’re not finished there. We’re growing our team to help us continue in that mission. If you are extraordinary at what you do and want to be a part of a rapidly growing business at the cutting edge of the Insurtech industry, we would love to hear from you.

About the role:

This is a critical senior individual contributor role at a pivotal moment for Tempcover. We are looking for a leader in executing product-led growth, with a direct mandate to improve user journeys and conversion, and deliver a significant, measurable impact on Tempcover's growth.

As an experienced Product Lead, you’ll work alongside a Lead Product Designer, Lead Product Analyst and Customer Experience Manager as part of the Product Leadership team.