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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
product managementdiscovery processeshuman centred design principlesdata analysiscustomer insightsexperimentation pipelinescritical thinkingcommercial acumenproject managementstakeholder management
Soft Skills
communicationinfluencingresilienceadaptabilitycollaborationproblem-solvingleadershipnarrative buildingnegotiationteam alignment
Tools & Technologies
CRMweb applicationsmobile applicationsGenerative AIdata analytics toolscollaboration softwareproject management toolsuser experience design toolsA/B testing platformscustomer journey mapping tools
Industry Keywords
multi-channel strategycustomer experienceproduct strategycross-functional teamsemerging technologiesbusiness outcomesdigital customer experiencessupplier relationshipscontract managementmarket verticals
About the role
Key responsibilities & impact- Defining, owning, evangelising and driving the strategy for the Comparison journey for a significant Product Area aligned with a market vertical (e.g. Car, Home, Van, Travel, Life)
- Responsible for a multi-channel strategy for the end-to-end journey, joined up with CRM, Account, Web and Mobile applications
- Leading discovery and supporting delivery to improve user experiences, constructively challenging assumptions to ensure we focus on the most valuable opportunities
- Identify opportunities to capitalise on emerging technologies such as Generative AI to deliver personalised experiences
- Galvanising cross-functional teams to work together across the business, improving the way we work and challenging norms.
- Using data and customer insights to identify and realise significant opportunities for the business, identifying appropriate measures and articulating performance
- Establishing scalable experimentation pipelines across user touchpoints, enabling fast hypothesis testing
- Championing customers, focused on delivering integrated experiences that our customers value and that deliver business outcomes
- Collaborating with colleagues across the business including engineering, designing and marketing to develop and execute on the product strategy and roadmap
- Managing external developers and service providers to deliver the outcomes we need
- Proactively navigating organisational challenges, escalating where necessary and influencing senior stakeholders to unblock issues and ensure progress.
Requirements
What you’ll need- Strong product management background and skills, with experience of carrying out and leading on discovery processes with a team of Product, Engineering and Design
- A bias to action and ability to ‘get stuff done’, making every day count
- Commercially astute with a strong appetite and ability to find insights no-one else has thought of by using critical thinking
- Resilience and adaptability, unfazed by ambiguity, and confidently navigating complex challenges to find a path to success
- Strong understanding of human centred design principles and how they relate to creating digital customer experiences
- Outstanding communication and influencing skills, building a compelling narrative, foster buy-in from teams and senior stakeholders, and mediate effectively to drive alignment
- Expertise in leveraging complex suppliers/partner relationships, contracts and projects to achieve business objectives.
Benefits
Comp & perks- 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
- A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
- Employer matching pension contributions up to 7.5%
- A one-off £300 “work from home” budget to help contribute towards a great work environment at home
- Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
- 25 days holiday (increasing to 30 days) + 2 days “my time” per year
- Private medical cover, critical illness cover, dental plans, and employee assistance programme
- Free gym access
- Employee discounts programme
- A healthy learning and training budget to support your development
- Electric vehicle and cycle to work schemes
- Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.