RVO Health

Full-stack Engineer

• Design, build, and iterate on AI Assistants integrated with enterprise tools including Jira, Slack, and internal data sources
• Develop and maintain prompt engineering frameworks, evaluation pipelines, and feedback loops to continuously improve assistant quality and reliability
• Build and maintain APIs, backend services, and integrations that connect AI capabilities to the tools teams already use
• Collaborate with AI Ops, security, IT, and platform engineering teams to ensure systems are production-grade, secure, and observable
• Contribute to a repeatable framework for building new AI Assistants as the program expands
• Enable the organization by building a marketplace of shared skills/plugins
• Evaluate new models, tools, and libraries and make informed recommendations on when and how to adopt them
• Identify and mitigate risks related to AI outputs, data handling, and responsible use
• Contribute to technical documentation, runbooks, and onboarding materials that help the team scale what gets built

Senior Software Engineer, Agentic AI

AI Engineer

• Design, build, and iterate on AI Assistants integrated with enterprise tools including Jira, Slack, and internal data sources
• Develop and maintain prompt engineering frameworks, evaluation pipelines, and feedback loops to continuously improve assistant quality and reliability
• Build and maintain APIs, backend services, and integrations that connect AI capabilities to the tools teams already use
• Collaborate with AI Ops, security, and platform engineering teams to ensure systems are production-grade, secure, and observable
• Contribute to a repeatable framework for building new AI Assistants as the program expands
• Evaluate new models, tools, and libraries and make informed recommendations on when and how to adopt them
• Identify and mitigate risks related to AI outputs, data handling, and responsible use
• Contribute to technical documentation, runbooks, and onboarding materials that help the team scale what gets built

Staff AI Engineer

Account Manager

• Serve as the primary operational lead throughout the client journey—partnering with Sales for account transitions
• Manage regular agendas, Joint Operating Committees (JOCs), and senior leadership briefings with a high degree of polish
• Analyze complex client data sets to create high-impact Business Value Assessments and QBR decks
• Actively identify unmet needs and advocate for our product roadmap to increase utilization and program integration
• Maintain deep 'insider' knowledge of client organizations, navigating org charts and mastering contract nuances to drive retention
• Master the art of the 'thoughtful no'—advocating for the client while protecting internal operational bandwidth and resources

Senior Software Engineer, Agentic AI

Staff AI Engineer

Associate Director, Account Management