Principal – Executive Customer Engagement
Alteryx
Customer Success Manager
RudderStack
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $160,000 per year
Job Level
Mid-LevelSenior
About the role
- Partner with customers to understand their business requirements
- Drive them to realize quick time to value from their investment in RudderStack
- Own the customer lifecycle for a portfolio of assigned accounts
- Enable customers to become AI first and AI ready through RudderStack’s AI product initiatives
- Conduct monthly or quarterly account and product and business reviews
Requirements
- 3-5 years of client-facing implementation and/or consulting experience
- Experience with Customer Data Platforms (CDPs) and/or marketing automation tools (Braze, Iterable, etc)
- Proven track record of building strong relationships with executives and technical stakeholders
- Comfortable with all phases of the customer lifecycle including onboarding, adoption, and retention strategies
- Excellent communication and presentation skills
Benefits
- stock options
- comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Customer Data Platformsmarketing automation toolsimplementation experienceconsulting experienceonboarding strategiesadoption strategiesretention strategies
Soft skills
relationship buildingcommunication skillspresentation skills
