RTX

Principal System Administrator, Network Operations Center

RTX

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Salary

💰 $82,000 - $164,000 per year

Job Level

Lead

Tech Stack

AWSCitrixCloudCyber SecurityLinuxOracleTypeScriptVMware

About the role

  • Support a Raytheon program in a classified environment as a Network Operations Center (NOC) System Administrator.
  • Monitor the Infrastructure Service Provider (ISP) hosting equipment and services consisting of computers (server), networks, storage, and backup & archive.
  • Answer and manage calls in a 24x7 monitoring center and provide prompt and professional responses to incidents and inquiries.
  • Monitor system dashboards for the status of services and create Incidents in the Incident Management system.
  • Assign Incidents to the appropriate Tier-2/Tier-3 assignment groups and assist with troubleshooting services to restore full Mission Capability.
  • Coordinate with other service Providers when incidents span system boundaries.
  • Investigate and rectify procedural discrepancies and identify areas of process improvement.
  • Work scheduled Panama shift pattern with day/night rotation every 28 days.

Requirements

  • Typically requires a University degree or equivalent experience and a minimum of 8 years of prior relevant experience or an Advanced Degree in a related field and a minimum of 5 years experience.
  • Active and transferable U.S. government issued TS/SCI with Poly security clearance is required prior to start date.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • On start date- Must have an active DoD 8570 IAT Level 2 certification (or higher) on start date. IAT Level 2 requires one or more of the following Professional Certifications: Security +, CE, CCNA Security, GICSP, GSEC, SSCP, CySA +, CND
  • Experience in a technical operations environment
  • Experience with Windows
  • Ability to work a “Panama Schedule” for 24/7 shift coverage (2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off; 28-day day/night rotation)
  • Position Role Type: Onsite
  • U.S. Citizen / U.S. Person / Immigration Status Requirements: Active and transferable U.S. government issued security clearance required prior to start date