RQI Partners, LLC

Manager

• Achieve the targets for new order value
• Manage allocated accounts in a customer centric manner
• Use a consultative approach to achieve financial goals
• Drive RQI Portfolio adoption and successful implementation
• Build long term meaningful relationships with designated customers
• Ensure the overall health of customers
• Act as ambassador for the RQIP mission of saving more lives
• Ensure customers maximize the opportunities for helping save lives in using RQIP portfolio
• Conduct research and align with marketing peers on strategic marketing initiatives

Impact Manager, Veterans Affairs

Sales

• Order Value – Achieve the targets for new order value.
• Customer Account Management - Manage allocated accounts in a customer centric manner.
• Best Practices - Share customer best practices in RQI program adoption between customers.
• Consultative Methodology – Use a consultative approach to achieve financial goals.
• Implementation – Drive RQI Portfolio adoption through to, and including, successful implementation in order to drive the lifesaving mission.
• Relationships – Build long term meaningful relationships with designated customers, with the goal of them seeing RQIP as a trusted embedded element of the hospital system.
• Customer Health – Ensure the overall health of customers.
• RQI Portfolio – Represent with high competence the complete RQI Portfolio in designated accounts.
• Renewals & Expansions - Ensure that targets for expansions/renewals in designated accounts are met and ensure retention of learners/subscriptions.
• Program & Mission – Act as ambassador for the “why” and “how” behind the RQIP mission of saving more lives.
• Customer Success - Ensuring that customers in designated accounts maximize the opportunities for helping save lives in using RQIP portfolio.
• Customer Champions – Build a network of champion customers for peer to peer referral resources.
• Implementations – Undertaking successful implementations at customer sites and super users.
• ABM Engagement - Conduct research and align with marketing peers on deployment of strategic marketing initiatives.
• Program Adoption (Expansions) & Renewals - Ensuring customers maximize the adoption of the RQI Portfolio in the designated accounts and ensure assigned accounts renew their agreement.
• Sales Goals - Achieving subscriber, subscription, and account revenue goals.
• Sales management - Demonstrating effective and efficient sales management skills to ensure effective leadership in assigned customer accounts.
• Key Strategic Relationships – Strategically build key relationships and foster trust with the senior management of hospitals and relevant program administration contacts.
• Program Introductions – Supporting the introduction of new Programs and features to the Program Portfolio.
• Return on Investment - Assisting designated accounts in understanding and reporting the value and cost savings of their RQI program.

Impact Manager, New Sales

Product Marketing

• Develop and implement product marketing plans and campaigns based on value propositions and market research for assigned products, including supporting pricing recommendations.
• Conduct ongoing research and analysis of market trends, customer needs, and competitive landscape to inform product positioning and marketing strategies.
• Collaborate with Product Management and Development to support go-to-market strategies, product launches, and promotional activities for U.S. markets.
• Track and report on the effectiveness of product marketing campaigns and launches using core metrics; provide recommendations for optimization.
• Work closely with internal teams (sales, product management, research, development) and external partners to ensure alignment and successful execution of marketing initiatives.
• Ensure brand consistency and compliance with RQI Partners’ standards and partner organizations’ guidelines.
• Support efforts to increase customer retention, satisfaction, and overall perception of RQI Partners’ products.

Product Marketing Manager – New Customer Acquisition

Customer Success Manager

• Achieve targets for new order value.
• Manage allocated accounts in a customer centric manner.
• Share customer best practices in RQI program adoption.
• Use a consultative approach to achieve financial goals.
• Drive RQI Portfolio adoption through successful implementation.
• Build long term relationships with designated customers.
• Ensure overall customer health and retention of learners/subscriptions.
• Act as ambassador for the RQIP mission of saving more lives and engaging customer leadership.
• Ensure mastery of features, functionality, and value proposition.
• Conduct research for deployment of strategic marketing initiatives.

Impact Manager, Customer Success

Marketing

• Coordinate the launch and communication of new programs - This includes the go-to-market strategy, product positioning, launch execution, and coordination with the various distribution customers and various markets within the Americas region.
• Drive market campaigns and activities for the existing portfolio – Generate and nurture leads to grow distributor business, in an effort to reach financial & subscriber goals for the Alliance Resuscitation portfolio.
• Develop marketing collateral, content, and tools - For the promotion, sales, and support of the Alliance Resuscitation portfolio for the Digital Distribution Market.
• Provide training and support - To Distributors and ensure readiness to successfully sell.
• Develop & coordinate digital marketing – Develop and deliver activities such as social media, digital advertisement, and email campaigns.
• Provide channel-specific support - For program, channel, and pricing.
• Track and measure marketing channel performance - To ensure effectiveness and ROI.
• Communication to Digital Distributors– Within the Americas region.