Impact Manager, Customer Success
RQI Partners, LLC
full-time
Posted on:
Location Type: Remote
Location: California • Kentucky • United States
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Salary
💰 $100,000 - $105,000 per year
About the role
- Achieve targets for new order value.
- Manage allocated accounts in a customer centric manner.
- Share customer best practices in RQI program adoption.
- Use a consultative approach to achieve financial goals.
- Drive RQI Portfolio adoption through successful implementation.
- Build long term relationships with designated customers.
- Ensure overall customer health and retention of learners/subscriptions.
- Act as ambassador for the RQIP mission of saving more lives and engaging customer leadership.
- Ensure mastery of features, functionality, and value proposition.
- Conduct research for deployment of strategic marketing initiatives.
Requirements
- Bachelor’s Degree in Business, Life Sciences, or related field.
- Minimum of 5 years involving field-based sales, account management, and/or relationship management with consistent achievement of business goals.
- Experience delivering education/training within a clinical environment a plus.
- Valid Driver’s License.
- Ability to lift and carry 70 pounds on a regular basis.
- Travel as needed to effectively manage customer accounts with 3-4 high quality in person meetings per week.
Benefits
- Generous PTO & Holidays
- Remote Work Environment (some positions require travel)
- Comprehensive Medical, Dental and Vision
- HSA & FSA Account Options, with employer HSA contribution
- 401k with Employer Match & Profit Sharing
- Employee Assistance Program
- Tuition Reimbursement
- Professional Development Opportunities
- Student Loan Repayment Assistance
- Eligibility for Annual Bonus
- Wellness Reimbursement Program
- Pet Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementfield-based salesrelationship managementcustomer retentionstrategic marketingeducation deliverytrainingconsultative approachRQI program adoptioncustomer health management
Soft Skills
customer centricityrelationship buildingcommunicationconsultative sellingleadershipproblem solvingadaptabilityteam collaborationinterpersonal skillsgoal orientation
Certifications
Bachelor’s DegreeValid Driver’s License