Royal Caribbean Group

Director

• Lead the evolution, execution, and guardianship of the strategic vision for Activities, Youth, Music, Broadcast
• Shape and advance entertainment experience strategies
• Provide strategic leadership, coaching, and development for both shoreside and vessel-based teams
• Oversee the end-to-end creation, development, and deployment of new entertainment experiences and programs
• Ensure fleet operations comply with established standards, policies, and regulatory requirements
• Attract and develop best-in-class Cruise Directors
• Partner with VP, Entertainment to translate strategy into actionable roadmaps, budgets, resource plans and timelines
• Collaborate with cross-functional teams for innovative entertainment experiences

Director, Entertainment Experience

Accounting Manager

• Reporting to the Senior Finance Manager and Finance Director
• Directing the Accounting Team in their day-to-day functions
• Ensuring compliance with all audit, statutory, tax and regulatory requirements
• Implementing process improvements and managing treasury requirements
• Ensuring the business maintains effective and efficient internal controls and segregation of duties
• Working with both internal and external audit to achieve full and timely compliance with both internal and external (regulatory) reporting requirements
• Ensuring the business meets all its’ external and internal Accounting, Tax and Regulatory obligations

Lead, Accounting

Security Engineer

• Facilitate cross-team planning, estimation, and scope alignment for GET Security projects.
• Lead enterprise-level prioritization and sequencing of security initiatives, escalating trade-offs and risks to executive leadership.
• Own and manage large, multi-track cybersecurity programs, driving program governance, structure, cadence, and reporting.
• Ensure interdependencies, risks, scope boundaries, and critical path items are visible and actively managed.
• Track and monitor program status, risks, issues, and changes using RCG’s PPM tools (e.g., Workfront, Jira).
• Design, build, and sustain high-performing, cross-functional delivery teams for flawless execution of enterprise security programs.
• Own end-to-end financial management for assigned security programs, including budgeting, forecasting, variance analysis, and benefits tracking.
• Proactively identify and mitigate program, operational, and cyber risks, supporting regulatory and framework alignment (e.g., NIST, PCI DSS, ISO 27001).
• Develop and maintain strong working relationships with technical and non-technical teams, vendors, and stakeholders.
• Lead, inspire, and empower delivery teams by setting clear expectations, fostering accountability, and creating an environment for growth.

IT Project Security Manager

Copywriter

• Partner with key stakeholders in client areas to devise and drive business strategies through creative work.
• Assist the Lead role in maintaining creative consistency across all media channels as needed.
• Concept and write ads, flyers, direct mail, and other forms of print collateral, as well as digital media, including web banners and email, special projects, and other materials for consumer and trade media.
• Partner with other department creatives to create and present conceptual options to deliver on strategic and business needs.
• Drive brand consistency through ongoing implementation of brand guidelines for copy.
• Ensure timely completion of projects while collaborating with the design team.
• Review final work for quality assurance before submitting for approval to Copy Manager.
• Ensure all copy follows legal guidance, including laws governing registered and trademarked symbols, country of origin, offer communications, etc.
• Timely review of all creative work to be presented for review and approval.
• Performs other duties as required.

Human Resources

• Works closely with the Head of HR, APAC and global Centers of Excellence teams to develop and implement organizational strategies that optimize the performance and overall effectiveness of human resources and enhance the employee experience within ANZ.
• Partners with regional leaders to ensure HR practices align with business goals.
• Provides day-to-day advice on all HR related issues to both employees and business leaders.
• Partners with leaders within their business units to analyze employee engagement data and create improvement plans.
• Implements initiatives and may serve as the lead on special regional or brand-specific projects.
• Works with the International HR Team and Centre of Excellence teams to achieve goals and key performance indicators.
• Partners with the shoreside Learning and Organizational Development team to provide guidance on career paths, organizational learning, and employee development.
• Researches and implements best practices in recruitment and takes ownership of this aspect for the ANZ offices.
• Partners with senior management cross the ANZ business regarding talent planning and development in short, mid and long-term plans.
• Uses HR information systems to access and analyze data for reporting purposes based on business unit needs and uses relevant data to recommend solutions.
• Partners closely with the Accounting team to ensure payroll is effectively managed.
• Effectively line manages the HR Coordinator.

HR Business Partner – 12 Month Maternity Cover

Project Manager

• Lead delivery for shipboard and destination experiences for execution and launch phases for River, Private Destinations and Destination Experiences
• Collaborate with key stakeholders to define project scope, design intent, and overall goals
• Oversee and coordinate back of house detailed design reviews, mock-up inspections, and material pre-checks
• Manage the outfitting activities on-site, coordinating with architects, designers, and yard management
• Conduct regular site visits, monitoring progress, quality, and safety during the build process
• Track progress against schedules, critical milestones, and budgets, focusing on maintaining high standards of quality and safety
• Lead and mentor site office teams, outfitting superintendents, and consultants
• Ensure launch readiness through finalized SOPs, training, staffing plans, and service protocols

Project Manager – Ship Development

Recruitment

• Works with leaders and HRBPs to execute recruiting strategies for positions in Shared Services, Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises within assigned business function or geography.
• Responsible for compiling metrics that measure the effectiveness of the recruiting process, developing sourcing plans, executing overall sourcing strategies and providing consultation to leadership regarding the talent market as well as seeking out opportunities for continuous process improvement.
• Responsible for internally and externally recruiting all positions within the assigned business unit, up to and including Leadership/Manager level roles.
• Works with hiring managers and HRBPs of assigned business unit(s), to review and understand the forecasted needs for talent acquisition, as well as responding to just-in-time requests.
• Manages sourcing strategies and methods to proactively develop talent pools that align with both the short and long-term needs of the business.
• Actively sources passive candidates using sourcing tools, Boolean searches, networking, referrals and cold calling techniques.
• Manages work and complies with recruitment SOPs maintaining documentation as per company policies and processes keeping all systems up-to-date in real-time.
• Responsible for compiling a potential candidate long-list conducting competency-based telephone &/or skype interviewing techniques and providing short-list of best fit candidates to hiring leaders.
• Compiles metrics and prepares various reports that measure the effectiveness of corporate recruiting and staffing processes, as well as sourcing strategies.
• Completes presentations and training for hiring leaders as needed.
• Staying current with current recruiting and market trends and adjust recruiting strategy accordingly.

Senior Recruiter

Procurement

• Leading the procurement of materials, equipment, services, and subcontracts for Fleet Modernizations.
• Position leads a procurement task force team assigned to the project responsible for supplier relationships to ensure alignment with project strategy and goals.
• Role challenges technical specifications, commercial practices, operating practices, and business processes with a focus on management, cost control, sourcing, communication, and negotiating.
• Charged with the efficient and effective material control of the project procurement requirements from planning through sourcing, expediting, transport, and receipt.
• This role is the single point of contact between the Supply Chain Team and the project team for assigned project(s).
• Lead timely resolution of sophisticated supplier issues.
• Collaborate closely and frequently with Project Buyers, Category Managers, Fulfillment, and Logistics.
• Run and analyze material status reports and communicate risks and problem areas to project teams regularly.
• Must be capable of building and maintaining effective working relationships with internal and external customers.
• Leads development of procurement and negotiation strategy based on multiple and often complex variables and lead contract negotiations.
• Work closely with supported business areas and functional organizations to ensure stability and cost efficiency of supply.
• Conduct, communicate, and respond to changing market conditions and business drivers on a global basis to improve supply position and minimize risk.
• Performs other duties as required.

Manager, Project Procurement

Auditor

• Assist with system implementations at RCG.
• Work will include assisting the business with pre- and post-implementation reviews, including understanding impact of each new system on the overall internal control over financial reporting attestation program (ICFR or SOX–404).
• Assist with certain special projects, shipboard and/or shoreside financial, compliance and operational audits, and other departmental projects/tasks, as required.
• Lead all significant system implementation projects, pre- and post-implementation, from planning to execution ensuring that all key business stakeholders are involved, and key risks are communicated and addressed.
• Ensure the Company remains in compliance with Sarbanes-Oxley requirements which include documenting Company processes in Risk Control Matrixes and Flowcharts, identifying internal controls and systems, developing audit programs to test key controls and key reports, testing of those key controls and key reports, and identifying areas in need of remediation.
• Assist in assessing changes to business environment/processes to determine impact of new systems on control environment and whether changes to control design is warranted.
• Oversee System Development Lifecycle Controls (SDLCs) and IT system key controls testing at interim, roll-forward, and year end testing periods and provide periodic reporting on the adequacy of ICFR efforts to Management.
• Perform and/or oversee operational and financial audits of the Company’s business practices designed to identify, report and remediate weaknesses in the system of internal control.
• Perform and/or oversee compliance audits of shipboard operations designed to assess compliance with Company policies and procedures and make recommendations related to efficiency, internal control improvements, and industry best practices.
• Perform and/or oversee special projects for senior management, such as fraud detection and prevention, ad-hoc projects, etc.
• Review technical publications, pronouncements, articles and abstracts to stay abreast of technical developments in the industry.

Senior Auditor

• Assist with Union grievances, including reviewing relevant HR-documents, direct communication with the Union, and overseeing the tracking and close-out of grievances.
• Assist with intake, assignment, and monitoring of HR-related AWARE hotline reports.
• Provide support with information gathering and preparing documentation related to HR-related AWARE hotline reports and Union grievances, in order to ensure thorough investigations and proper closure.
• Assist with responding to the fleet and shoreside questions relating to corporate policies, Collective Bargaining Agreements (CBAs), Safety and Quality Manuals (SQMs), and the Maritime Labor Convention (MLC).
• Support Employee Relations team in connection with HR-related audits.
• Perform other duties as assigned, such as tasks related to Employee relations team projects and initiatives.

Senior Employee Relations Analyst

Data Analyst

• Responsible for the gathering, analysis, and interpretation of data
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Analyze raw data and provide requirements to the development team for the creation of new datasets in accordance with business requirements
• Design and implement data models for reporting and analytics.
• Documenting and communicating the results of your efforts; lead feedback sessions with stakeholders
• Serving as a liaison between stakeholders and development team
• Ensuring solutions meet business needs and requirements
• Organizing and performing user acceptance testing
• Provide information and recommendations to leadership on both regular and ad-hoc basis
• Uses data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance

Events

• Manage RCG’s environmental incident prevention and response including holding the Environmental Duty Phone to support RCG’s fleet 24/7 for Environmental incidents.
• Assisting the ships with proper reporting to relevant authorities and flag states.
• Work with the Environmental Operations Manager to develop fleetwide preventative actions and lessons learned.
• Responsible for the Alaska operational support for the Alaska season including ship registration, preparing for ships participating in the Alaska discharge permit.
• Coordinating seasonal ship visits to provide an overview of Alaska requirements to ship’s officers and crew.
• Completing all mid-season and post-season reports as required by Alaska’s Department of Environmental Conservation.
• Assists with the management of the Fleet Chemical Management program.
• Works with the ships and marine operations to provide operational exemptions to ships as needed.
• Manages all oil response plans and COFRs for the fleet (SOPEP, NTVRP, Regional Plans as needed).
• Participates in training/drills related to Oil Spill Response that is required for the company to maintain valid response plans.
• Leads and provides training to new EOs at Level 1 training.

Manager, Environmental Operations – Incident Prevention

• Responsible to understand current business practices and work collaboratively with internal stakeholders to identify opportunities for improvement as it relates to the Safety Management System tools and information
• Responsible to identify trends, strengths, and opportunities to ensure continuous improvement in our policies and procedures as it relates to the Safety Management Systems
• Proactively identifying, monitoring and analyzing new regulatory/external stakeholder requirements and assisting with the development of the business impact analysis
• Serves as project management lead for safety and compliance initiatives that require resource investment or actions via active collaboration with other internal stakeholders
• Provide oversight and monitor fleet for leading indicators related to compliance to inform data driven decisions on resources for audits and investigations
• Responsible for managing department strategic metrics and corporate incident and audit KPIs and presenting updates to the leadership as directed
• Help maintain the Company’s SMS (SQM, intranet, team rooms & Lotus Notes) as it relates to SQM
• Monitor incoming incident and audit data for accuracy and completeness as it relates to the Corporate KPI process
• Remain current with industry trends and best practices to conceive and recommend technical system solutions to the auditing team
• Support training for all newly appointed SQM Editors corporate wide on the established procedures

Lead, Maritime Safety and Data Analytics

Operations

• Responsible for the technical implementation of price programs (Brand and tactical promotions)
• Liaises with the Pricing Operations and Revenue Management Product Teams in the design and development of pricing programs
• Ensures pricing is effectively and correctly reflected in the reservation system (i.e., AS 400)
• Troubleshoots issues with promotions and communicates completion
• Responsible for the creation of strategic and tactical price programs in the AS400 for all countries and in multiple currencies
• Partners with Decision Support team to identify efficiencies in Pricing Operations
• Proactively identify and address areas for improvement by developing and implementing effective business outcome/process changes
• Ensures that the feedback and monitoring of all processes are in place for all projects
• Develops and implements reporting processes and reports that enable Revenue Management to measure the success of promotional activities

System Pricing Analyst

Account Executive

• Oversee and execute 1:1 Consumer Marketing campaigns, including Global Email Marketing campaigns.
• Support the Senior Manager, Global Consumer Marketing, in executing global emails for product launches, brand milestones, the Discover Blog, and consumer webinars.
• Assist in developing campaigns that leverage product and brand milestone messaging, ensuring all creative briefs are submitted promptly.
• Manage daily coordination with the Creative Team to meet delivery deadlines using launch toolkits.
• Collaborate with cross-functional teams to ensure marketing strategies support business goals.
• Oversee ongoing relationships with the CRM team to ensure timely execution of email campaigns.
• Support monthly testing within consumer-facing product emails and consumer webinar invites.
• Monitor email campaign performance and provide insights to optimize future marketing efforts.
• Assist in planning and executing consumer webinar assets to drive direct consumer sales globally.