RouteSmart Technologies

Billing Research Specialist

RouteSmart Technologies

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $55,000 - $75,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop an understanding of Routeware’s contract and billing process
  • Serve as primary point of contact for all incoming billing disputes or discrepancies
  • Research and timely resolution of customer billing disputes; identify related Sage Intacct & Salesforce discrepancies and work cross-functionally to resolve
  • Assist with documenting updates to the Company’s order-to-cash processes to streamline billing and AR
  • Provide support for daily invoicing functions
  • Daily support of finance-related Zendesk inquiries
  • Input data into accounting system, verify accuracy, and ensure systems are in balance
  • Compile and analyze financial information to prepare and post general ledger entries, reconcile accounts, and maintain internal controls
  • Assist in the monthly close and creation of the monthly close report for Management
  • Assist in financial analysis and department reporting
  • Prepare standard and specialized financial reports in accordance with GAAP
  • Provide supporting documentation and analytical information for tax advisors and external audits
  • Provide accounting support for mergers and acquisitions
  • Work with other departments to ensure compliance with accounting policies and procedures
  • Assist in special projects as needed

Requirements

  • Thorough knowledge of GAAP accounting processes and procedures
  • Prior experience in a SaaS billing environment
  • Experience working with Salesforce & CPQ
  • Handles confidential and sensitive information with discretion
  • Excellent written and verbal communication skills
  • Well-organized, self-directed team player
  • Problem-solving and analytical skills
  • Continuous process improvement mindset
  • Prioritizes and plans work activities effectively
  • Bachelor’s degree in accounting or business, or a minor in business/accounting/finance with relevant experience
  • 3+ years of accounting experience in established middle-market companies
  • Skilled in enterprise-level accounting software, Microsoft Office, and other business software systems
  • Experienced with general office equipment
  • Strong mathematical, analytical, and organizational skills
  • (Preferred) Advanced Microsoft Excel user
  • (Preferred) Strong experience with daily Accounts Receivable functions
  • (Preferred) Experience with Sage Intacct and Tesorio software
  • (Preferred) SaaS/Software industry experience
  • (Preferred) Experience in multiple currency transactions and inter-company transactions
  • (Preferred) Experience with sales tax calculations and filing in multiple jurisdictions
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