Engineer

• Deliver customer support through on-site installation of complex equipment and systems
• Diagnose, troubleshoot, service, and repair manufacturing systems and components
• Verify and approve the operational quality of system components
• Provide instruction to customers on system operation and maintenance
• Serve as the primary liaison between the company and clients on technical and administrative aspects of assigned projects
• Perform project management functions for customer projects including needs identification, scheduling, tracking, and reporting
• Collaborate with internal and customer teams to improve process and discrete control system efficiency
• Travel to customer sites to perform physical tasks needed to install and maintain manufacturing systems
• Reduce customer downtime by analyzing technical problems and implementing solutions that meet customer requirements

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