Rockstar

Customer Success Manager

Rockstar

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Deliver best-in-class retention.
  • Showcase measurable client value.
  • Grow stakeholder relationships.
  • Increase product adoption.
  • Serve as a strategic advisor.

Requirements

  • 4+ years in customer success, account management, or other client-facing SaaS roles
  • Strong track record of driving retention, adoption, and measurable client value
  • Skilled at building relationships with senior and executive stakeholders
  • Excellent communication and presentation abilities
  • Strategic thinker with a data-driven mindset
  • Comfortable in fast-paced, high-growth environments

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
client-facingrelationship buildingcommunicationpresentationstrategic thinkingdata-driven mindset
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