About the role
- Deliver best-in-class retention.
- Showcase measurable client value.
- Grow stakeholder relationships.
- Increase product adoption.
- Serve as a strategic advisor.
Requirements
- 4+ years in customer success, account management, or other client-facing SaaS roles
- Strong track record of driving retention, adoption, and measurable client value
- Skilled at building relationships with senior and executive stakeholders
- Excellent communication and presentation abilities
- Strategic thinker with a data-driven mindset
- Comfortable in fast-paced, high-growth environments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client-facingrelationship buildingcommunicationpresentationstrategic thinkingdata-driven mindset