Rocket Mortgage

Platform Engineer

• Drive significant improvements to core frontend infrastructure
• Design and build generative AI tooling
• Support engineering productivity by reducing toil and establishing best practices
• Research forward-thinking solutions for frontend developer experience
• Support implementation roadmap for core platform infrastructure

Senior Software Developer – Platform Engineering

Software Engineer

• Lead and mentor value streams of Agile divisions
• Communicate and promote the culture and mission of the company
• Collaborate with senior value stream leadership to establish a mission aligned with the company vision
• Promote iterative, thoughtful decision-making within self-organized teams
• Lead the maturation of software development and Agile practices in the organization
• Identify organizational requirements for changes to systems, structures and culture necessary to support agility and adaptability
• Assist value stream leaders in balancing enterprise risk and agility
• Understand and plan for the product roadmap
• Develop short-, mid- and long-term key results with multiple divisions to achieve value stream objectives
• Identify roadblocks preventing success of strategic themes or objectives
• Oversee and calibrate divisional talent acquisition roadmaps and succession plans
• Prepare and deliver reviews, compensation adjustments and promotions
• Oversee and calibrate training, development plans and to onboard and upskill the value stream brainforce
• Identify, implement and drive adoption of best practices within the leadership community
• Mentor and support team members

Vice President – Engineering

Inside Sales

• Be the first voice of Redfin and responsible for earning a customer’s business
• Handle live phone calls and inquiries created from the website and app
• Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
• Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation

Real Estate Inside Sales Advisor

DevOps Engineer

• Lead Engineering teams responsible for improving the reliability, observability, recoverability, and operational maturity of enterprise data platforms
• Define reliability standards for databases, data warehouses, pipelines, jobs, storage, access patterns, and supporting infrastructure
• Establish operating expectations for monitoring, alerting, logging, incident response, change management, backup/recovery, disaster recovery, patching, access controls, service ownership, and operational readiness
• Create metrics that measure platform health, data freshness, data quality, recovery readiness, incident trends, operational risk, compliance alignment, and business impact
• Lead current-state assessments of systems, data flows, operational processes, observability, access patterns, and reliability gaps
• Convert assessment findings into executable roadmaps that improve platform stability, data trust, security alignment, and operational predictability
• Support migration and modernization programs involving on-premise platforms, AWS, Snowflake, and related enterprise data systems
• Build durable operating mechanisms, including reliability reviews, service health reviews, incident reviews, operational readiness reviews, risk reviews, roadmap reviews, and executive reporting
• Develop senior technical talent and create the leadership structure required to scale Data Reliability Engineering over time

Director, Data Reliability Engineering

Customer Support

• Assisting users with website and app navigation via calls and the Zendesk ticketing system.
• Troubleshooting technical bugs.
• Collaborating with agents and customers to ensure the website’s data is accurate.
• Assisting customers with account maintenance.
• Ensuring a world-class customer service experience by seeing issues through to resolution.

Customer Service Representative

Financial Planning and Analysis

• Serve as a trusted financial advisor to VP and C-level leaders across R&D and G&A, guiding resource allocation and investment decisions
• Partner with business teams to analyze and evaluate strategic projects and initiatives, including foundational investments and business model shifts
• Design and implement analytical frameworks to measure efficiency and return on investment for headcount and non-headcount expenses
• Drive reporting, process discipline, and financial routines—including budget, forecast, monthly reviews, and long-range plans—to shape and influence organizational decision-making
• Build, own, and maintain sophisticated financial models while ensuring their quality, timeliness, and accuracy
• Define key performance metrics and leading indicators that drive business performance visibility and accountability
• Collaborate with cross-functional teams, including Data Science, to develop reporting dashboards, forecasts, and performance tracking systems

FP&A Manager – Financial Planning & Analysis

Executive Assistant

• Design, build, and maintain features that integrate generative AI into Redfin’s internal agent tooling
• Collaborate with engineers and business stakeholders to solve workflow challenges
• Evaluate and implement emerging AI technologies to improve agent effectiveness

Software Developer II – Agentic Virtual Assistant

• Lead technical decisions in defining how AI can transform agent support
• Collaborate with cross-functional teams to create scalable solutions
• Mentor and guide other engineers for operational excellence
• Evaluate and prototype new AI models and tools

Senior Software Developer – Agentic Virtual Assistant

Infrastructure Engineer

• Partner with technical program leadership to assess and modernize enterprise data infrastructure
• Lead technical discovery, dependency mapping, architecture reviews, and operational readiness planning
• Define technical recommendations and practical roadmaps for reliability, security, and scalability
• Support migration and modernization efforts involving on-premise infrastructure, AWS, Snowflake, and data platforms
• Establish standards and best practices for monitoring, alerting, logging, backup/recovery, and production support
• Provide technical judgment, mentorship, and hands-on leadership

Staff Data Infrastructure Engineer

Events

• Design fraud prevention decisioning engines for all loan products
• Recommend verification standards which address risk concerns discovered in loan applications
• Leverage data analytics and machine learning
• Lead fraud prevention analysts in evaluating risk concerns
• Establish Key Performance Indicators (KPIs)
• Communicate and embody the company’s vision
• Identify, implement, and drive adoption of best practices
• Lead and mentor the fraud prevention team

Director, Fraud Prevention

• Show homes, host open houses, attend inspections
• Set your own hours and control your workload
• Get plenty of customers, especially on weekends
• No sales pressure, contracts, or closings
• Work remotely out in the field – no office visits required

Real Estate Associate Agent – 1099

Content Writer

• Write and edit Learning Center articles, guides, FAQs, and product detail pages optimized for AEO/GEO citability and AI-generated responses
• Develop net-new content that strengthens Rocket Loans' presence in AI search while writing education-based lifecycle and nurture email copy that reflects brand voice
• Maintain content freshness across the site by updating data points, dates, and copy on a regular cadence to ensure accuracy and continued citability
• Flag content gaps and bring strategic ideas for addressing them to the content strategy conversation
• Apply a working knowledge of content structure best practices including key takeaways, anchor-linked headers, sourced claims, author attribution, and FAQ sections
• Collaborate with marketing, product, and engineering teams to ensure content development and implementation are aligned while supporting press release drafting and earned media efforts
• Demonstrate a working knowledge of AEO/GEO and SEO fundamentals including search intent, content structure, and query-driven writing strategies

Content Writer, AI Search

Product Marketing

• Own product positioning and go-to-market strategy by developing and executing the comprehensive GTM strategy for Rocket Pro's technology solutions, including packaging, messaging, and competitive differentiation.
• Partner with senior leadership across Product and Business to align on strategy, priorities, and market narrative while maintaining executive-level engagement and credibility.
• Build tiered product packaging that creates clear, scalable solution tiers aligned to broker needs and maturity levels.
• Conduct market and competitive analysis to research market trends, competitive positioning, and broker ecosystem needs to inform strategy and messaging.
• Activate key partnerships by leading go-to-market execution for strategic partnerships (e.g., Jupiter, ARIVE) to drive adoption and market presence.
• Establish performance metrics, analyze campaign effectiveness, and provide data-driven recommendations for continuous improvement and optimization.
• Align with Product, Sales, Business, and Integrated Marketing Communications teams to ensure cohesive go-to-market execution and consistent market narrative.

Senior Product Marketing Manager – Rocket Pro, B2B

Sales

• You’ll proactively reach out to customers to build trust, loyalty and ensure consistent quality in service and champion agents.
• You’ll actively recruit, hire, onboard and retain a diverse and inclusive team of top-performing agents using internal tools, resources and programs to drive and measure success.
• You’ll inspire, coach and partner with agents to ambitiously build their Redfin business and empower your team to meet or exceed their goals.
• You’ll model expertise in market, property and contract knowledge, setting the highest standard for service while maintaining high close, attach, and loyalty rates.

Sales Manager

Full-stack Engineer

• Define vision and lead architecture for major systems and platforms, ensuring scalability and future readiness
• Guide technology adoption, focusing on large-scale Web & API architectures
• Build and maintain enterprise developer tools, robust CI/CD practices, and platform engineering standards
• Integrate and advocate use of AI-enabled coding/automation tools throughout the SDLC
• Mentor engineers and technical leaders, strengthening technical excellence across the company
• Influence business/product direction through deep technical expertise and cross-functional collaboration