Rock-it Cargo

Operations

• Complete and maintain required Transportation Security Administration (TSA) training and certifications.
• Coordinate logistics, schedules, budgets, payments, and project requirements with customers, vendors, agents, colleagues, and other stakeholders.
• Prepare project estimates and budgets.
• Research and present transportation schedules and routing options.
• Recommend appropriate packing solutions for fine art shipments.
• Book air freight with airlines and ocean freight with steamship lines.
• Coordinate export shipments in compliance with applicable procedures and regulations.
• Coordinate import shipments and U.S. Customs clearance procedures.
• Prepare export documentation, including Air Waybills (AWBs), delivery orders, packing lists, and related shipping documents.
• Provide in person coverage of Fine Art and accompanying courier at your local airport/airline.
• Obtain and prepare documentation required for U.S. Customs entries.
• Ensure compliance with TSA regulations for domestic and international shipments.
• Coordinate required permits and regulatory documentation, including those for the U.S. Fish and Wildlife Service, USDA, OFAC, and other government agencies.
• Research and compile project schedules, shipping requirements, and critical deadlines.
• Prepare and submit invoices for services provided.
• Provide on-site documentation and courier support at local airport(s).

Operations Coordinator

Systems Engineer

• Coordinates finance system implementations alongside finance and IT resources, often acting as a project manager for the project.
• Facilitates end user technical support either independently or with external support resources, depending on the system.
• Coordinates with the CargoScience software development team if any development is required to support new or existing system implementations.
• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
• Works with the IT and Finance teams to ensure system documentation and training exists for new and existing users.
• Participates in, or manages, systems configuration and QA testing.
• Engages business units to improve and enhance existing systems and processes and supports business case development.
• Collaborates with IT and Finance teams to scope out new projects.
• Provides research assistance for new system integration or interface specifications.
• Technically manages system integrations and interfaces.
• Ensures all project deliverables are met and gets the final business unit to sign off.
• Assists in the development of business test cases and documents testing procedures during implementation and feature roll-outs of finance systems.
• Provides follow up and collect business feedback on provided solutions.
• Performs other job-related duties as assigned.

Finance Systems Analyst

• Coordinate all aspects of domestic and international fine art shipments and related projects for the Los Angeles Museums & Exhibitions team.
• Complete and maintain required TSA training and certifications while ensuring shipment compliance with applicable TSA regulations.
• Coordinate logistics with clients, vendors, carriers, agents, and internal teams to manage schedules, budgets, documentation, and project requirements.
• Prepare project estimates, budgets, and transportation plans, including routing recommendations and scheduling.
• Open and manage shipment files for import, export, domestic, and international movements.
• Arrange transportation services by booking airlines, trucking companies, crate shops, art handlers, supervision agents, and other service providers.
• Prepare and process shipping and customs documentation, including air waybills (AWBs), packing lists, delivery orders, AES filings, and other import/export documents.
• Research import and export regulations, obtain required permits, and coordinate U.S. Customs entry documentation.
• Prepare shipment and courier itineraries and provide clients with timely shipment status updates throughout the project lifecycle.
• Create and submit invoices, ensuring accurate billing and project documentation.
• Provide administrative and operational support to the Los Angeles and U.S. Museums & Exhibitions teams.
• Participate in client meetings and events and collaborate with colleagues to support additional shipments and special projects as needed.

• Complete TSA training and maintain required certifications and compliance standards.
• Coordinate with clients, vendors, carriers, agents, and internal teams to manage transportation logistics, schedules, budgets, and project requirements.
• Prepare project estimates, budgets, invoices, and shipping documentation, including air waybills, packing lists, delivery orders, and customs-related paperwork.
• Research and develop transportation plans, routing options, shipping schedules, and project timelines to ensure successful execution.
• Advise clients on appropriate packing, handling, and transportation solutions for fine art and other specialized shipments.
• Arrange domestic and international freight bookings with airlines, ocean carriers, and other transportation providers.
• Support import and export operations, including customs clearance requirements and regulatory compliance.
• Obtain and prepare documentation required for U.S. Customs entries and other government agencies, including TSA, USDA, OFAC, and U.S. Fish and Wildlife Service regulations.
• Provide on-site shipment support, live documentation, and courier assistance as required, including at airport cargo facilities.

Project Manager

• Coordinates finance system implementations alongside finance and IT resources
• Facilitates end user technical support either independently or with external support resources
• Coordinates with the CargoScience software development team if any development is required
• Establishes and implements project communication plans, providing status updates
• Works with IT and Finance teams to ensure system documentation and training exists
• Participates in, or manages, systems configuration and QA testing
• Engages business units to improve and enhance existing systems and processes
• Collaborates with IT and Finance to scope out new projects
• Provides research assistance for new system integration or interface specifications
• Technically manages system integrations and interfaces
• Ensures all project deliverables are met and gets final business unit sign off
• Assists in the development of business test cases and documents testing procedures
• Provides follow up and collects business feedback on provided solutions

Operations Coordinator

Finance Systems Analyst

Operations Coordinator

Operations Coordinator

Operations Coordinator

Finance Systems Administrator – Project Manager