Operations Coordinator

Rock-it Cargo

Operations Coordinator at The Rock-It Company coordinating logistics for domestic and international fine art shipments. Collaborating with clients and vendors to ensure compliance and project success.

Posted 7/10/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $27 - $31 per hourWebsite

About the role

Key responsibilities & impact

Coordinate all aspects of domestic and international fine art shipments and related projects for the Los Angeles Museums & Exhibitions team.
Complete and maintain required TSA training and certifications while ensuring shipment compliance with applicable TSA regulations.
Coordinate logistics with clients, vendors, carriers, agents, and internal teams to manage schedules, budgets, documentation, and project requirements.
Prepare project estimates, budgets, and transportation plans, including routing recommendations and scheduling.
Open and manage shipment files for import, export, domestic, and international movements.
Arrange transportation services by booking airlines, trucking companies, crate shops, art handlers, supervision agents, and other service providers.
Prepare and process shipping and customs documentation, including air waybills (AWBs), packing lists, delivery orders, AES filings, and other import/export documents.
Research import and export regulations, obtain required permits, and coordinate U.S. Customs entry documentation.
Prepare shipment and courier itineraries and provide clients with timely shipment status updates throughout the project lifecycle.
Create and submit invoices, ensuring accurate billing and project documentation.
Provide administrative and operational support to the Los Angeles and U.S. Museums & Exhibitions teams.
Participate in client meetings and events and collaborate with colleagues to support additional shipments and special projects as needed.

Requirements

What you’ll need

Bachelor's degree preferred, or equivalent combination of education and relevant work experience.
Interest in logistics, transportation, supply chain management, freight forwarding, fine art handling, or international trade.
Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
Excellent verbal and written communication skills, with the ability to interact professionally with clients, vendors, carriers, and internal teams.
Detail-oriented with the ability to prepare, review, and maintain accurate documentation and records.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
Ability to learn transportation regulations, import/export procedures, TSA requirements, and other industry compliance standards.
Self-motivated team player with strong problem-solving skills and a willingness to take initiative and learn new processes.

Benefits

Comp & perks

Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Comprehensive medical, dental, and vision plans are just the start.
Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
Welcoming a new addition? We offer generous paid parental leave for all parents.
Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
Score potential discounts on home and auto insurance through Farmers Insurance.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Import/Export DocumentationTransportation PlanningBudget PreparationRouting RecommendationsCustoms Regulations Research

Soft Skills

Strong Organizational SkillsExcellent Communication SkillsDetail-OrientedProblem-Solving SkillsSelf-Motivated Team Player

Certifications

TSA Training and Certifications