Operations Leadership Development Program
Xylem
IT Field Training Consultant
Roche
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • Illinois, Kentucky, Ohio, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $94,100 - $174,700 per year
Job Level
Mid-LevelSenior
About the role
- Provide tailored on-the-job IT training on the navify lab operations
- Collaborate with IT sales around customer training needs
- Consult with customers to understand lab workflows
- Identify new customer IT training needs
- Create tailored training plans for customers
- Deliver onsite and remote customer training sessions
- Assist key operators with bench tech training
- Serve as local training resource to support customer reinforcement training
Requirements
- Bachelor’s degree in a related discipline or equivalent education and work experience
- 5 years of progressive experience within the diagnostics industry or other relevant progressive experience
- Advanced knowledge in an area of specialty as demonstrated through an advanced degree and/or in-depth technical experience in the support of laboratory clinical chemistry, immunology, information technology, molecular, tissue and/or automation systems
- Specialized, advanced knowledge of clinical chemistry and immunology laboratory workflows, ideally on Roche platforms
- Experience using and/or configuring middleware solutions, ideally navify laboratory operations solution
- Experience in working in an agile environment
- Former technical IT or laboratory training experience
- Must currently reside within 50 miles of a major metropolitan airport in the US
Benefits
- Discretionary annual bonus based on performance
- Opportunity for employee development
- Work environment that values respect and empowerment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced knowledge in clinical chemistryadvanced knowledge in immunologylaboratory workflowsmiddleware solutionsnavify laboratory operationstechnical IT traininglaboratory trainingagile environmentmolecular systemsautomation systems
Soft skills
collaborationconsultationcustomer trainingtailored training planscommunicationsupporttraining resourcecustomer reinforcement training
Certifications
Bachelor’s degree
