Rob Levine Legal Solutions

Legal Assistant

• Prepare forms, letters, documents, and correspondence for attorney review.
• Deferred Action
• Maintain extensive communication with clients to provide case status and outstanding customer service.
• Oversee the status of cases through the utilization of case management systems, including CLIO and Airtable.
• Make regular updates to our case management systems, including client information, case tracking information, and client communications.
• Complete assignments and communicate case status to the Legal Supervisor.
• Demonstrate strategic thinking and initiative concerning case assignments.

Deferred Action Legal Assistant

Account Executive

• Proactively prospect and engage personal injury law firms via phone, email, LinkedIn, and Zoom
• Conduct discovery calls to understand firm workflows, record volume, and operational pain points
• Present and demo our record retrieval solution, clearly communicating value, ROI, and workflow improvements
• Build and manage a healthy sales pipeline; maintain accurate activity and opportunity data in the CRM
• This position requires 60+ phone calls day
• Collaborate with internal teams (operations, onboarding, marketing) to ensure a smooth transition from close to implementation
• Attend 2-3 legal industry events per year to network, generate leads, and deepen relationships with prospective and existing clients
• Serve as a strategic partner to your accounts, identifying expansion opportunities and upselling additional services where appropriate
• Maintain an objection log and continuously refine messaging based on market feedback

Manager

• Manage, lead and coach a team of record retrieval team leads and specialists, ensuring they meet performance goals and deliver exceptional service to clients.
• Develop and implement strategies to optimize record retrieval processes, improve turnaround times, and reduce costs.
• Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions as needed.
• Collaborate with sales, customer service, and IT teams to enhance service offerings and address client needs effectively.
• Stay informed about industry trends, regulations, and best practices to ensure compliance and operational excellence.
• Foster a culture of continuous improvement, innovation, and teamwork within the record retrieval department.
• Prepare regular reports and presentations on departmental performance, goals, and initiatives for senior management and clients.

Senior Manager

Executive Assistant

• Maintain communication with clients and provide case updates promptly
• Monitor and maintain client treatment portfolio
• Obtaining evidence, documents, medical records and medical bills related to our clients' case
• Assisting clients with their property damage claims
• Manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.)
• Organize and maintain electronic case files within the company's software/case management system.

Personal Injury Virtual Assistant

Personal Injury Assistant

Software Engineer

• Gather requirements from stakeholders (IT, HR, Operations, Marketing, Sales, etc.) and translate them into a clear intranet roadmap.
• Architect the structure, navigation, permissions, and governance of the intranet.
• Design intuitive, visually appealing user interfaces and create wireframes/mockups for review.
• Build and configure the intranet platform using SharePoint Online and Microsoft 365 tools.
• Implement features such as news, quick links, emergency banners, search customization, employee directories, and knowledge hubs.
• Ensure mobile responsiveness, accessibility, and strong search functionality.
• Integrate the intranet with Microsoft Teams, Power Platform, and other enterprise tools.
• Establish and document governance standards (permissions, content publishing processes, ownership).
• Provide training, documentation, and support to content owners and site administrators.
• Monitor engagement and effectiveness through analytics, and continuously recommend improvements.

SharePoint Developer

• Analyze case documents and prepare immigration applications for filing with the appropriate government agency
• Communicate with clients and foreign nationals regarding procedural and case processing issues, assisting with the review of cases
• Oversee status of cases through utilization of case management and billing systems. Run reports
• Follow internal intake procedures after a client retains our firm
• Make regular updates to our case management system including client information, case tracking information, and client communications
• Maintain hard copy files and documents to support all immigration activity on behalf of clients
• Ensure that clients are kept informed on the progress of their cases
• Assist attorneys and other team members to manage caseload
• Complete assignments and communicate case progress/status/issues to supervisors

Waiver Legal Assistant

Attorney

• Explain immigration concepts and present strategic solutions
• Represent non-detained and detained individuals in removal proceedings the Immigration Court and Board of Immigration Appeals
• Manage workload of cases
• Visit and conduct an intake with detained individuals at centers.
• Prepare diverse immigration applications, including removal defense and family-based immigration petitions
• Review immigration applications/packets and make any necessary adjustments
• Present to and work with law enforcement, prosecutorial offices, and community-based organizations on changes in immigration law
• Meet with potential clients for strategic immigration consultations and determine necessary strategy
• Develop strategy and prepare clients/witnesses for court/USCIS testimony
• Provide legal analysis for clients to determine any possible case benefits
• Prepare and submitting legal briefs for a variety of immigration cases

Immigration Attorney – PR

• Prepare forms, letters, documents, and correspondence for attorney review
• Work on Deferred Action cases including preparation and filing of applications and petitions
• Maintain extensive communication with clients to provide case status and outstanding customer service
• Oversee case status using case management systems (CLIO and Airtable) and make regular updates
• Complete assignments and communicate case status to the Immigration Supervisors/Legal Supervisor
• Demonstrate strategic thinking and initiative concerning case assignments
• Participate in case review, analysis, client-relationship management, and case management tasks

Legal Assistant – Deferred Action

• Report directly to the Immigration Department Supervisor
• Analyze case documents and prepare immigration applications for filing with the appropriate government agency
• Communicate with clients and foreign nationals regarding procedural and case processing issues, assisting with the review of cases
• Oversee status of cases through utilization of case management and billing systems and run reports
• Follow internal intake procedures after a client retains the firm
• Make regular updates to case management system including client information, case tracking information, and client communications
• Maintain hard copy files and documents to support immigration activity on behalf of clients
• Ensure that clients are kept informed on the progress of their cases
• Assist attorneys and other team members to manage caseload
• Complete assignments and communicate case progress/status/issues to supervisors
• Participate in all aspects of the Immigration practice, including assisting in management of client relationships, case review, analysis, preparation, and filing of non-immigrant petitions

Legal Assistant – Waivers

Paralegal

• Our Los Angeles office is looking for a Virtual Paralegal to join our vibrant and growing personal injury legal team. The ideal candidate will have experience preparing successful demand packages in personal injury matters. This position requires excellent writing skills, organizational skills, problem solving skills, critical thinking skills, and communication skills. You will report directly to our Supervising Attorney.;Prepare drafts of written discovery requests, responses, and PI complaints;File pleadings/documents with the court with all appropriate attachments required per court;Prepare legal pleadings, such as motions, 998s, deposition notices;Prepare subpoenas to obtain records and documentation;Assist with the production of documents and information by analyzing requests, consulting with internal partners, and obtaining, reviewing and producing documents;Guide the process for gathering relevant materials and preparing responses to litigation demands, discovery requests, subpoenas and agency claims

• Prepare drafts of written discovery requests, responses, and PI complaints
• File pleadings/documents with the court with all appropriate attachments required per court
• Prepare legal pleadings, such as motions, 998s, deposition notices
• Prepare subpoenas to obtain records and documentation
• Assist with the production of documents and information by analyzing requests, consulting with internal partners, and obtaining, reviewing and producing documents
• Guide the process for gathering relevant materials and preparing responses to litigation demands, discovery requests, subpoenas and agency claims
• Report directly to the Supervising Attorney

Administrative Assistant

• Support the Chief Operating Officers of the Law Firm and Legal Solutions divisions to optimize time, meetings, priorities, and projects.
• Manage complex calendars, schedule meetings, and coordinate logistics.
• Prepare agendas, presentations, reports, and executive-level communications.
• Attend executive and leadership meetings, capture detailed notes, and track follow-up actions.
• Handle travel arrangements, expense reporting, and other administrative tasks.
• Organize and maintain digital and physical files for quick reference and efficiency.
• Support project management: monitor timelines, deliverables, and accountability; manage task lists through completion.
• Anticipate needs, proactively identify issues, and provide solutions; assist in preparing/facilitating quarterly business reviews, strategic planning sessions, and leadership offsites.
• Act as liaison between COOs and internal/external stakeholders; maintain confidentiality and professional relationships.

Executive Administrative Assistant

• Plan, develop, implement, and optimize organization's internal SharePoint platform from the ground up.
• Work closely with stakeholders (IT, HR, Operations, Marketing, Sales, etc) to gather and define intranet requirements.
• Plan and develop the structure, navigation, and features of the company intranet.
• Build, customize, and configure the intranet platform (e.g., SharePoint, Confluence, or other CMS tools).
• Implement user roles, permissions, and access controls.
• Design intuitive user interfaces and workflows for content publishing, file sharing, and employee engagement.
• Integrate third-party tools (e.g., Microsoft 365, Teams, Slack, ticketing systems).
• Ensure mobile responsiveness, search functionality, and a secure environment.
• Provide training and support for content owners and users.
• Maintain, update, and troubleshoot the intranet regularly.
• Measure engagement and effectiveness through analytics and user feedback.

Bilingual

• Remote Receptionist - first point of contact for clients and guests
• Manage multi-line phone systems and route calls
• Provide accurate information to clients via phone and email
• Support calendar management and meeting scheduling
• Maintain up-to-date internal directories and contact lists
• Collaborate with departments to ensure smooth communication
• Monitor and manage reception-related systems remotely
• Assist with digital organization of client documents and intake forms
• Follow safety and confidentiality protocols in handling sensitive data
• Reports directly to the Office Manager

Bilingual Receptionist

• Serve as first point of contact for clients and guests
• Manage multi-line phone systems and route incoming calls professionally and efficiently
• Provide accurate information to clients via phone and email
• Support calendar management and meeting scheduling
• Maintain up-to-date internal directories and contact lists
• Collaborate with departments to ensure smooth communication
• Monitor and manage reception-related systems remotely
• Assist with digital organization of client documents and intake forms
• Follow safety and confidentiality protocols in handling sensitive data

• The WC Paralegal will be responsible for maintaining client files (electronic/paper) including employment records, claim file records, medical bills and numerous medical records
• Prepare discovery requests and responses, and other pleadings; file/e-file pleadings with courts and/or serve on appropriate parties
• Schedule events (hearings, depositions, medical evaluations, attorney conferences, client meetings, court reporters, interpreters)
• Prepare exhibits, witness lists, and trial/hearing materials; draft pre-trial memos and mediation materials
• Provide substantive administrative support to attorneys and maintain an accurate calendar by docketing deadlines
• Communicate clearly with attorneys and staff; maintain high-quality work and reliability
• Maintain compliance with deadlines and firm standards; regular attendance

Workers' Compensation Paralegal

Sales

• Develop and execute strategic sales plans to meet and exceed revenue targets.\n• Build and maintain strong relationships with key clients in the legal industry.\n• Recruit, develop, and retain top sales talent.\n• Present and promote services to prospective clients through direct communication, networking events, and industry conferences.\n• Collaborate with marketing team to create compelling sales campaigns, presentations and materials.\n• Provide ongoing reports and plans on sales progress and market dynamics to the executive team.\n• Implement cross-selling strategies to leverage relationships with existing clients and introduce them to additional services offered by other companies within the group.\n• Leading a remote team - This could include discussing communication strategies, tools for collaboration, and methods for maintaining team cohesion.

Deferred Action Legal Assistant

Account Executive

Senior Manager

Senior Manager

Personal Injury Virtual Assistant

Personal Injury Assistant

Personal Injury Assistant

SharePoint Developer

Personal Injury Assistant

Waiver Legal Assistant

Waiver Legal Assistant

Deferred Action Legal Assistant

Immigration Attorney – PR

Legal Assistant – Deferred Action

Legal Assistant – Waivers

Paralegal

Paralegal

Executive Administrative Assistant

SharePoint Developer

Bilingual Receptionist

Bilingual Receptionist

Workers' Compensation Paralegal

Sales Manager