Road Scholar

Director

• Lead, manage, and develop all staff involved with benefits and compensation, including the HRIS system, fostering a high-performing, accountable and collaborative team culture.
• Continually evaluates the competitiveness and effectiveness of Road Scholar's benefit programs, practices and procedures, including but not limited to health & welfare programs, retirement plans, time off programs, and other perquisites, in relation to Road Scholar's strategic objectives.
• Responsible for delivering the highest quality of service to Road Scholar employees by providing responsive service, escalated problem solving, and ensuring follow-through on benefits issues.
• Executive sponsor for major initiatives related to benefits programs; develops, proposes, and implements new employee benefit programs to capitalize on competitive opportunities.
• Regularly assesses effectiveness and utilization of existing programs; makes recommendations and implements improvements as necessary.
• Develops annual benefits budget based on plan design changes and pricing/claims projections.
• Oversees and assesses services of benefits consultants, brokers, and other providers.
• Ensures benefit plan compliance with federal and state regulations and tax codes.
• Manages all renewals and annual open enrollment.
• Develops, proposes, and implements variable pay programs designed to place greater emphasis on the link between performance and pay.
• Plans, develops, executes the administration of a wide variety of employee compensation programs including base pay, merit, incentive, and equity in an assigned geography or functional unit.

Senior Director, Compensation and Benefits

Manager

• Oversee the management and scheduling of Road Scholar's online program calendar
• Develops and administers online programs, overseeing instructor selection, budgeting, and program logistics
• Supervises and supports staff responsible for developing, scheduling, and delivering online programs
• Collaborates across departments to plan, execute, and enhance Road Scholar's portfolio of online programs
• Monitors and evaluates participant feedback, identifies quality concerns, and resolves issues promptly
• Utilizes software applications and platforms—including Zoom, Salesforce, and MicroStrategy
• Identifies and implements opportunities for new content, formats, and strategies to expand and enrich Age Well and other online offerings
• Supports the development and refinement of internal processes and workflows related to online program delivery
• Partners with subject matter experts in aging, health, wellness, caregiving, and related fields to develop relevant programming
• Serves as Moderator and/or Zoom Producer for online programs as needed

Age Well Manager, Program Resources

• Lead, manage, and develop all staff involved with benefits and compensation, including the HRIS system, fostering a high-performing, accountable and collaborative team culture.
• Continually evaluates the competitiveness and effectiveness of Road Scholar's benefit programs, practices and procedures, including but not limited to health & welfare programs, retirement plans, time off programs, and other perquisites, in relation to Road Scholar's strategic objectives.
• Responsible for delivering the highest quality of service to Road Scholar employees by providing responsive service, escalated problem solving, and ensuring follow-through on benefits issues.
• Develops, proposes, and implements new employee benefit programs to capitalize on competitive opportunities. Regularly assesses effectiveness and utilization of existing programs; makes recommendations and implements improvements as necessary.
• Develops annual benefits budget based on plan design changes and pricing/claims projections.
• Oversees and assesses services of benefits consultants, brokers, and other providers. Ensures benefit plan compliance with federal and state regulations and tax codes.
• Accountable for branding of Road Scholar benefits and communication program to employees.
• Manages all renewals and annual open enrollment.
• Conducts/Facilitates employee satisfaction surveys, workshops and trainings.
• Works with Senior Leadership to ensure they understand the executive benefits programs are understood and utilized.
• Continually evaluate, leads and directs the effectiveness of Road Scholar’s compensation programs. Develops, proposes, and implements variable pay programs designed to place greater emphasis on the link between performance and pay.
• Collaborates with the senior managers in stewarding the annual merit process in alignment with the annual performance management cycle.
• Ensures accurate, current job descriptions exist to support the organization's compensation structure and talent acquisition activities while assessing the roles fit within the organizational structure.

Administration

• Support Operations Team staff in the daily maintenance and operation of Road Scholar operated programs
• Create and maintain program departure reports and ensure accuracy and timely delivery
• Create and deliver onsite program documents and reports for the participants and group leaders
• Contact program participants to secure missing program information
• Monitor and track participants information and special requests, ensuring the information is submitted on time and escalated when necessary
• Additional Operations Team support as needed with tasks such as, updating supplemental program information, answering customer service requests and communication with vendors
• Other projects and responsibilities as determined by the Manager, Program Administration

Senior Director, Compensation and Benefits

Age Well Manager, Program Resources

Senior Director, Compensation and Benefits

Assistant, Program Administration