Coordinator, Program Operations – Europe Programs

Road Scholar

Program Operations Coordinator for Road Scholar managing educational travel programs in Europe. Supporting operations for various itineraries and logistics to ensure successful program execution.

Posted 7/1/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Support multiple Operations Managers on up to 50 different program itineraries across product lines and a variety of program types.
Liaise with our Customer Service team providing timely communication regarding participants’ program questions and special requests, to find solutions and encourage enrollments.
Work with the program operations team and to ensure that program materials are completed accurately and on time, all procedures for managing programs are followed, and complete and accurate information has been submitted.
Arrange and confirm program details and logistics such as hotel nights, field trips, transfers, meals and additional program staff.
Assist with negotiation of contracts for these items dependent on experience.
Daily analysis of enrollments and space allotments on programs, ensuring optimal use of capacity in keeping with contractual deadlines.
Review, triage and action program changes when complications occur prior to and during programs.
Assist in preparing group leaders and on the ground staff for upcoming departures.
Review and reconciliation of financial details and invoices for vendors, staff and other program expenses.
Work closely with the Program Administration team to ensure the materials and reports are created and distributed on time.
Develop comprehensive knowledge of program content and destinations.
Will be required to attend and work on certain programs related to the position.
Moderate travel and some evening and weekend work required.

Requirements

What you’ll need

1-2 years administrative or relevant experience
Bachelor’s degree preferred or equivalent experience
Pro-active, motivated individual who is results-oriented
Experience in a fast-paced business environment
Excellent customer service skills with a focus on anticipating and resolving issues proactively
Analytical skills and high attention to detail essential
Excellent verbal/written communications, interpersonal, and problem solving skills
Ability to work collaboratively in a multi-functional team environment
Strong system skills; comfortable in a complex database environment
Ability to travel in the position when needed

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Road Scholar Website LinkedIn All Job Openings 201 - 500 employees Founded 1975 📚 Education 🤝 Non-profit 👥 B2C Education
Non-profit
B2C Road Scholar is a not-for-profit organization that offers educational travel and lifelong-learning adventures for adults (primarily age 50+), combining guided, themed trips around the world with online lectures and community programs. Founded in 1975 as Elderhostel, it provides multi-day learning-focused travel, resources like financial aid and solo-traveler support, and curated collections of trips spanning hundreds of destinations and special-interest topics. Coordinator, Program Operations – Europe Programs 🔥 2 minutes ago 🍂 Massachusetts – Remote 💵 $23 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📋 Program Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support multiple Operations Managers on up to 50 different program itineraries across product lines and a variety of program types.
Liaise with our Customer Service team providing timely communication regarding participants’ program questions and special requests, to find solutions and encourage enrollments.
Work with the program operations team and to ensure that program materials are completed accurately and on time, all procedures for managing programs are followed, and complete and accurate information has been submitted.
Arrange and confirm program details and logistics such as hotel nights, field trips, transfers, meals and additional program staff.
Assist with negotiation of contracts for these items dependent on experience.
Daily analysis of enrollments and space allotments on programs, ensuring optimal use of capacity in keeping with contractual deadlines.
Review, triage and action program changes when complications occur prior to and during programs.
Assist in preparing group leaders and on the ground staff for upcoming departures.
Review and reconciliation of financial details and invoices for vendors, staff and other program expenses.
Work closely with the Program Administration team to ensure the materials and reports are created and distributed on time.
Develop comprehensive knowledge of program content and destinations.
Will be required to attend and work on certain programs related to the position.
Moderate travel and some evening and weekend work required. 🎯 Requirements
1-2 years administrative or relevant experience
Bachelor’s degree preferred or equivalent experience
Pro-active, motivated individual who is results-oriented
Experience in a fast-paced business environment
Excellent customer service skills with a focus on anticipating and resolving issues proactively
Analytical skills and high attention to detail essential
Excellent verbal/written communications, interpersonal, and problem solving skills
Ability to work collaboratively in a multi-functional team environment
Strong system skills; comfortable in a complex database environment
Ability to travel in the position when needed Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs BPN Operations Excellence Program Manager 🔥 1 hour ago Banner Health 10,000+ employees ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Operations Excellence Program Manager responsible for healthcare data insights at Banner Health. Collaborating across teams to drive operational and clinical decisions with a focus on continuous improvement. 🇺🇸 United States – Remote 💵 $39 - $65 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📋 Program Manager 🦅 H1B Visa Sponsor Program Manager II – Biopharm 🔥 2 hours ago Thermo Fisher Scientific 10,000+ employees 🧬 Biotechnology 💊 Pharmaceuticals 🔬 Science Website LinkedIn All Job Openings Manage projects and support client communications for GMP Laboratory. Oversee study initiation, project timelines, and financials while working remotely. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor Program Associate, Entrepreneurial Ecosystems & Operations 🔥 3 hours ago Kiva 51 - 200 🤝 B2B ☁️ SaaS 📋 Compliance Website LinkedIn All Job Openings Program Associate managing community partnerships and borrower support at Kiva. Supporting small businesses with inclusive financing and operational improvements. 🇺🇸 United States – Remote 💵 $55k - $64k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📋 Program Manager 🦅 H1B Visa Sponsor CS Strategist – Program Manager 🔥 3 hours ago KnowBe4 1001 - 5000 🔒 Cybersecurity ☁️ SaaS 📚 Education Website LinkedIn All Job Openings CS Strategist & Program Manager at KnowBe4 managing Customer Success strategy and operational execution in a remote role. Ensuring alignment between leadership and critical initiatives across the organization. 🇺🇸 United States – Remote 💵 $120k - $160k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor Program Manager 🔥 4 hours ago Optiv 1001 - 5000 Website LinkedIn All Job Openings Program Manager managing information security projects and client relationships. Responsible for program health, timelines, and team onboarding across multiple locations in the USA. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor View More Program Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Program Itinerary ManagementContract NegotiationFinancial ReconciliationDatabase ManagementAttention to Detail

Soft Skills

Proactive Problem SolvingInterpersonal SkillsTeam CollaborationResults-Oriented

Certifications

Bachelor’s Degree Preferred