RLI Insurance Company

Underwriter

• Provide daily support to our national underwriting teams.
• Issue, code, calculate premiums, and invoice bonds with accuracy and timeliness.
• Bill additional and return premiums to ensure proper file closure.
• Assist with underwriting (electronic) file maintenance and underwriting audit support needs.
• Obtain and organize credit reports, corporate state filings, and contractor license information for new submissions.
• Research and help resolve billing and account current discrepancies.
• Send letters and forms on behalf of Underwriters, maintaining professional correspondence.
• Prioritize and manage multiple processes and tasks simultaneously in a fast-paced environment.
• Provide backup support to team members across multiple locations as needed.
• Assist with special projects and perform other duties as assigned.

Underwriting Assistant – Contract Surety

Attorney

• Complete legal bill review audits for compliance with RLI Billing Guidelines
• Review, analyze and audit law firm invoices to determine accuracy, reasonableness and compliance with agreed upon fee structure
• Develop working relationship with claim adjusters and staff to process payment of legal invoices promptly
• Document e-billing processes including specific steps for law firms
• Propose best practices for e-billing procedures
• Develop and test new e-billing procedures
• Assist law firms with e-billing issues, ensure compliance with all electronic billing guidelines and timelines, ensure invoices are uploaded to correct matters and assist to remedy errors
• Communicate situations to management that may require follow up, such as rate issues, delays in billing, difficult requests, etc.
• Advance and own all aspects of the Claim Department’s legal e-billing program, including budgets, expense tracking, ensuring vendor compliance, etc.
• Communicate with claim adjusters, as necessary, to discuss particular legal activities and their appropriateness for the defense of the claim
• Respond effectively to billing inquiries from the law firms
• Build and maintain working relationships with law firms
• Assist in other duties as needed
• Stay knowledgeable of trends in legal software

Legal Expense Analyst

Designer

• Proactively handle professional liability claims involving design and miscellaneous professional matters
• Employee will handle both litigation and pre-litigation disputes to achieve optimum payout results by resolving claims fairly, expeditiously, and economically
• Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation
• Complete timely investigation of claims and post appropriate reserves
• Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues
• Handle claims in accordance with RLI's Best Practices
• Resolve claims in timely manner to an effective outcome
• Travel to and attend mediations and/or settlement conferences as warranted

Underwriting Assistant – Contract Surety

Legal Expense Analyst

Technical Claim Manager – Design and Miscellaneous Professional Liability