Underwriting/Operations Assistant – Contract Pac Package

RLI Insurance Company

Underwriting/Operations Assistant handling policy documents and compliance requirements for a specialty insurance company. Supporting renewal transactions and operational tasks with underwriters.

Posted 6/26/2026full-timeTempe • Arizona, Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $31 per hourWebsite

About the role

Key responsibilities & impact

Support Underwriting by creating policy documents, ensure compliance with regulatory requirements
Order inspections, premium audits, and loss runs as required
Maintain electronic and/or physical underwriting file
Solicit renewal transactions
Provide basic operational support for the product line’s underwriters
Develop underwriting information from the internet and other data sources as requested by underwriters.

Requirements

What you’ll need

Typically requires a high school diploma; Associates degree preferred
2+ years of related experience for consideration [OR] equivalent level of education and experience
Direct commercial Insurance experience preferred
Ability to follow operations procedures as outlined by the Operations Manager.
Ability to meet processing deadlines with minimal error.
Ability to manage a variety of projects, both long- and short-term simultaneously.
Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
Accurate data entry.
Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.

Benefits

Comp & perks

Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryExcelpolicy document creationcompliancepremium auditsloss runsunderwriting information development

Soft Skills

attention to detailproject managementdeadline managementoperational support

Certifications

high school diplomaAssociates degree