Salary
💰 $55,000 - $65,000 per year
About the role
- Provide consulting services to advise on best practices to use and implement best ERP solution for the client
- Support the design, development and deployment of solutions and applications that help clients optimize the value they derive from their accounting and financial strategies
- Perform maintenance and administrative tasks in both production and non-production environment
- Manage and assist clients through proactive contact with prompt resolutions
- Key point of contact for ERP implementations, upgrades and support, from kick off meeting/requirements gathering to testing, go-live and support
- Analyze impact of specific requirements on the platform and identify the optimum way to migrate to the new platform – both functionality and data
- Identify opportunities to improve performance and proactively challenge system usage to maximize return on investment
- Ensure successful implementation and client satisfaction through project sign-off and survey follow up
- Check deliverables of vendor partners to make sure they are fit-for-purpose and guide and coach teams as necessary
- Build and maintain client relationships with business and technology stakeholders
- Develop and test detailed functional designs for business solution components and prototypes
- Follow set company processes, guidelines and framework
- Work with team to be a subject matter expert providing best-practice guidance on financial business processes and implementation approaches
- Participate in sales and marketing activities as needed
- Maintain confidentiality with external client information as well as internal employee and firm information
- Other duties as assigned
Requirements
- Ability to multitask and manage multiple projects at once in a fast-paced environment
- Ability to shift focus and adapt to change, works well independently and in a team environment
- Strong problem-solving skills and situational understanding on when to escalate to management
- Excellent customer service and communication skills with the ability to articulate and present complex information concisely to both technical and non-technical audiences
- Excellent time management and organizational skills
- Team player with commercial awareness and cognizance of changing internal and external IT landscapes
- Analytical and critical thinking skills, prepared to challenge conventional thinking
- Reliable individual who takes accountability and has solid decision-making abilities
- Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance or related field
- Project experience with ERP systems or business applications is preferred
- Strong knowledge of Microsoft Office Suite, with advanced Excel skills
- On track for ERP certification based on product requirement
- ERP knowledge, including various modules, 3rd party products, technical and operational processes
- Exposure to project management software/tracking systems
- General accounting knowledge and understanding of basic principles (AP, AR, GL etc.)
- Excellent attention to detail with the ability to manage multiple projects