RKL LLP

Solutions Engineer

• Provide consulting services to advise on best practices to use and implement best ERP solution for the client
• Support the design, development and deployment of solutions and applications that help clients optimize the value they derive from their accounting and financial strategies
• Perform maintenance and administrative tasks in both production and non-production environment
• Manage and assist clients through proactive contact with prompt resolutions
• Key point of contact for ERP implementations, upgrades and support, from kick off meeting/requirements gathering to testing, go-live and support
• Analyze impact of specific requirements on the platform and identify the optimum way to migrate to the new platform – both functionality and data
• Identify opportunities to improve performance and proactively challenge system usage to maximize return on investment
• Ensure successful implementation and client satisfaction through project sign-off and survey follow up
• Check deliverables of vendor partners to make sure they are fit-for-purpose and guide and coach teams as necessary
• Build and maintain client relationships with business and technology stakeholders
• Develop and test detailed functional designs for business solution components and prototypes
• Follow set company processes, guidelines and framework
• Work with team to be a subject matter expert providing best-practice guidance on financial business processes and implementation approaches
• Participate in sales and marketing activities as needed
• Maintain confidentiality with external client information as well as internal employee and firm information
• Other duties as assigned

Junior Solution Architect