Riot Games

Director

• Define and lead the annual operating plan, long-range financial strategy, and rolling forecast processes for the data center business.
• Serve as a senior financial advisor to the executive team, translating business objectives into actionable financial frameworks and capital allocation strategies.
• Evaluate development opportunities, acquisitions, and strategic initiatives with rigorous financial analysis, scenario modeling, and clear investment recommendations.
• Own end-to-end budgeting, forecasting, and pro forma modeling — integrating revenue, operating expenses, capital expenditures, and cash flow.
• Lead monthly and quarterly financial reviews with executive leadership, providing forward-looking perspective on risks, opportunities, and performance trends.
• Own portfolio-level capital forecasts, integrating budget updates, schedule shifts, procurement timing, and cost-to-complete changes in real time.
• Build and continuously refine executive dashboards and recurring reports that summarize budgets, schedules, lead times, and spend patterns across sites.
• Develop compelling financial narratives that connect operational results to strategic priorities, tailored for senior and external audiences.
• Drive a culture of financial accountability throughout the organization, with clear standards for performance management and analytical rigor.
• Build, lead, and develop a high-performing data center FP&A team, establishing clear goals, development pathways, and a culture of excellence.

Senior Director, Portfolio Strategy – Analytics

Community Manager

• Develop and execute strategy for owned social media and community channels
• Develop player engagement strategies to foster a long-lasting community
• Craft social media content, draft copy, and drive asset ideation and production
• Monitor and respond to player inquiries
• Identify, build and maintain in-house relationships with content creators
• Provide hands-on support and/or manage external resources for creators engaging with our game
• Build a customer service solution including onboarding and managing a BPO and customer service tool
• Create and maintain a customer service run book that outlines protocols, roles, responsibilities, and escalation plans
• Maintain an internal and external knowledge hub
• Draft and distribute newsletter and bespoke marketing emails
• Define and report on KPIs, report on player sentiment, and make recommendations for improving engagement for all areas of ownership
• Assist with playtesting efforts including onboarding play testers, managing virtual and IRL technical set ups, and other operational needs as they arise
• Collaborate with the broader marketing team on campaign planning, research, competitive analysis, and copywriting
• Other duties as assigned

Player Experience – Community Manager

Compliance

• Define and execute Riot’s enterprise GRC roadmap and controls architecture
• Own and lead the ISO 27001 program, including certification and continuous audit readiness
• Build and maintain a high-integrity asset governance model (≥99% data accuracy)
• Stand up a scalable controls monitoring and testing framework (CMF)
• Design risk-based policy and exception workflows with clear audit trails
• Establish information governance and evidence management practices
• Lead GRC tooling strategy (e.g., Archer, Enablon) and deliver executive dashboards
• Partner with operations teams to embed compliance into change management, incidents, and SLAs

Director, Governance, Risk, and Compliance

Controller

• Take complete ownership of and be fully responsible for the timely month-end close process.
• Responsible for accounting for multiple entities including owning the GL, intercompany, revenue/expense recognition, fixed assets, and the full P&L.
• Develop a deep understanding of the consolidated financials and explain them to executives on at least a quarterly basis.
• Proactively review data for accuracy and completeness—digging into details, identifying issues, and validating results without needing direction or prompting.
• Consolidation of multiple subsidiaries.
• Leading interactions with external auditors, supporting audit planning and fieldwork, and ensuring high-quality, evidence-based reporting is performed.
• Actively coordinating with the FP&A team.
• Maintaining effective controls.
• Identifying and implementing process improvements across accounting and finance areas.

Director, Controller

• Design and deliver end-to-end technical training curricula covering all site roles including data center technicians, electrical, mechanical, and operations personnel
• Lead the transition of mining operations technicians to data center operational competency through structured skills gap analysis and targeted training programs
• Develop and administer a comprehensive technician certification program with defined competency levels and assessment criteria
• Deploy, manage, and optimize a Learning Management System (LMS) to deliver, track, and report on all training activity across the portfolio
• Build and maintain a vendor and OEM training catalog, coordinating specialized technical training for critical systems including power, cooling, and networking infrastructure
• Conduct training needs assessments across all sites to identify skill gaps and prioritize curriculum development
• Establish training effectiveness metrics and reporting mechanisms to demonstrate ROI and inform continuous improvement of programs
• Partner with Standards & Governance, Operational Readiness, and RCA & Continuous Improvement teams to ensure training reflects current SOPs and lessons learned
• Build relationships with industry training bodies, certification organizations, and academic institutions to expand program offerings
• Build, lead, and develop a high-performing technical training team

Director, Technical Training

Risk

• Develop and maintain data center operational standards, specifications, and SOPs aligned with industry best practices.
• Establish and enforce compliance and audit frameworks to ensure all facilities meet regulatory requirements and internal governance standards
• Lead the cultural and operational transition from mining operations to critical infrastructure operations, integrating legacy teams into data center standards
• Design and implement a comprehensive change management process that governs all operational changes across facilities
• Build and maintain the DC Operations Standards Library as the single source of truth for all operational documentation
• Create governance dashboards and reporting mechanisms that provide leadership visibility into compliance, audit findings, and standards adherence
• Partner with Technical Training, RCA & Continuous Improvement, and Operational Readiness teams to ensure standards are embedded across all functions
• Drive alignment with customer requirements and SLA commitments through standardized operational processes
• Conduct regular assessments and gap analyses to identify areas for improvement and ensure continuous evolution of standards
• Build, lead, and mentor a high-performing standards and governance team

Director, Standards – Governance

• Execute site readiness assessments against defined frameworks, evaluating people, process, and technology readiness prior to any new deployment or site activation
• Administer the Go-Live Gate Process, tracking readiness criteria across all active deployments and escalating gaps that require resolution before approval to proceed
• Coordinate pre-commissioning and acceptance testing activities in collaboration with construction, engineering, and operations teams, ensuring all systems are validated prior to operational handoff
• Maintain and execute the Site Readiness Checklist and Commissioning Runbook for each deployment, adapting to site-specific requirements while adhering to standard process
• Support the Customer Readiness Framework by verifying that staffing, SLAs, documentation, access controls, and support processes are confirmed and in place prior to customer go-live
• Maintain the Readiness Scorecard for all active deployments, providing accurate and timely status updates to leadership and stakeholders
• Identify readiness gaps early and coordinate with Standards & Governance, Technical Training, and site teams to resolve issues before they become go-live blockers
• Serve as a key operational liaison with construction and project management teams during the transition from build to operate
• Document lessons learned from each deployment to continuously improve the readiness process and inform future gate criteria
• Support the development of the broader Operational Readiness function as the team and portfolio scale

Director, Operational Readiness

Administrative Assistant

• Administer Legal Tracker e-billing processes, including invoice intake, coding, routing/approvals, and submission workflows.
• Validate invoices for compliance with outside counsel billing guidelines; identify exceptions and coordinate timely corrections with law firms.
• Maintain open communication with the VP of Litigation (and other Legal Team stakeholders as necessary).
• Coordinate with Accounting to support accurate and timely invoice processing, accruals, and reconciliations.
• Partner with FP&A to support budgeting, forecasting, and variance analysis related to litigation and broader legal spend.
• Maintain matter budgets and spend tracking; support periodic accrual and forecast cycles.
• Generate regular and ad hoc reporting on legal spend, matter trends, and vendor performance; prepare executive-ready summaries for Legal leadership.
• Support continuous improvement of billing workflows, controls, and documentation (policies, procedures, playbooks, and guidance to stakeholders).
• Serve as an operational liaison with outside counsel for invoice and billing-related communications.
• Coordinate across the Legal team and internal business partners to resolve billing, budget, and matter-coding questions.
• Support vendor onboarding and maintenance tasks as needed (e.g., billing contacts, guidelines distribution, matter setup support).
• Help maintain data integrity across systems (matters, vendors, timekeepers, rate structures, codes, and reporting fields).
• Deploy and maintain centralized contract repository.
• Assist with tracking key dates, renewals, expirations, milestones.
• Extract and log key terms (payment renewal, termination, SLAs, etc.).
• Maintain data and generate reports for Accounting, SOX, and Audit, including supporting SOX control testing.
• Interface with procurement, accounting, SOX, audit and assist with legal review policy development.
• Coordinate vendor onboarding with procurement.