Rimini Street

Senior Engagement Manager

Rimini Street

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

About the role

  • The SEM will be responsible for expanding each assigned client in their book of business by identifying and closing cross-sell opportunities
  • Create awareness and demand for Rimini Street services and products within your assigned book of business
  • Develop qualified leads by identifying opportunities through direct prospecting, lead follow-up, networking, and collaboration
  • Manage the overall relationship with our existing clients to create a positive client experience resulting in full service adoption and high client satisfaction
  • Work closely with the Renewals Sales team, pre-sales technical resources, and other internal teams as needed to retain clients and secure renewals of all existing recurring-revenue contracts
  • Leverage client relationships for prospect references, success stories, client video testimonials, quotes, and other marketing assets

Requirements

  • 10+ years’ experience selling technology solutions to large enterprise customers
  • Experience selling a range of technology services including software Support, Application Management Services (AMS), other Managed Services and Professional Services
  • Ability to identify and develop executive relationships with clients, partners, industry analysts and press
  • Track record of outstanding Sales achievement, consistently meeting or exceeding quota,
  • 5+ years of experience in customer-facing roles in technology companies across Sales, Renewals, Account Management and/or Consulting
  • 2+ years of experience selling Application Management Services (AMS)
  • Bachelor's degree or equivalent required
Benefits
  • Medical, Dental, and Vision insurance
  • Disability insurance
  • Paid Parental Leave
  • 401(k) program
  • Generous Paid time off (PTO)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salestechnology solutionsApplication Management ServicesManaged ServicesProfessional Serviceslead generationclient relationship managementquota achievementprospectingcustomer-facing roles
Soft skills
communicationcollaborationrelationship buildingclient satisfactionnetworkingexecutive relationship developmentpositive client experienceteamworkproblem-solvingadaptability
Certifications
Bachelor's degree
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