Rhythm Energy

Data Scientist

• Define and manage product requirements for customer data initiatives, translating business goals into clear specifications, workflows, and implementation plans
• Build and own the roadmap for customer data, balancing short-term impact with long-term strategic capabilities
• Partner with Sales, Marketing, Operations, and Commercial teams to identify data needs and translate them into actionable product initiatives
• Drive development of data-powered capabilities such as customer segmentation, lifecycle insights, churn/retention analysis, and value modeling
• Ensure data initiatives translate into measurable business impact, including acquisition, retention, churn reduction, pricing optimization, and cost-to-serve
• Work hands-on with data using SQL and modern data platforms such as Databricks to explore opportunities, validate ideas, and support delivery
• Collaborate closely with Data Science across the full model lifecycle, from ideation to production and ongoing performance monitoring
• Partner with Data Engineering to ensure data systems are reliable, scalable, and aligned around a single source of truth
• Identify opportunities to turn internal data capabilities into customer-facing features and product improvements

Product Manager – Customer Data

Chief Marketing Officer

• Own positioning, messaging, segmentation, value proposition, competitive differentiation, and overall product marketing strategy for Rhythm's VPP offering
• Partner with Product, Finance, and the VPP team to evaluate pricing alternatives, customer value propositions, and commercial tradeoffs while balancing customer adoption with business economics
• Translate complex product capabilities and customer insights into compelling positioning, customer experiences, sales enablement materials, website content, launch assets, and lifecycle communications
• Lead customer research and insight generation to inform product strategy, positioning, pricing recommendations, customer prioritization, and go-to-market planning
• Develop end-to-end go-to-market strategies, including customer segmentation, launch sequencing, messaging, channel strategy, investment priorities, experimentation roadmaps, and success metrics
• Establish a continuous learning agenda by leveraging customer feedback, research, experimentation, analytics, and AI to optimize product strategy, pricing, customer experience, and commercial performance
• Serve as the primary marketing partner for the VPP organization and the voice of the customer across cross-functional decision-making
• Influence product roadmap, commercialization strategy, and customer experience through customer insights and commercial recommendations
• Define and monitor success metrics across acquisition, activation, participation, retention, customer lifetime value, customer satisfaction, and commercial ROI
• Present strategic recommendations and customer insights to Executive Leadership while partnering closely with Product, Engineering, Finance, Legal, Sales, Growth, Brand, Customer Experience, and Analytics teams

Director, Product Marketing – Go-to-Market

Operations

• Own and manage key operational workflows, including account exception management, failed order queues, and customer-related operational requests
• Partner with utilities, Electronic Data Interchange (EDI) vendors, and internal teams to investigate and resolve transaction exceptions
• Monitor operational performance, identify trends, and proactively surface opportunities for process improvements
• Analyze operational data to identify recurring issues, root causes, and opportunities to improve efficiency
• Document workflows, business processes, and operational procedures to improve consistency and scalability
• Collaborate with cross-functional teams to communicate bugs, operational risks, and enhancement opportunities
• Support operational requests while consistently meeting established service level agreements (SLAs)
• Partner with your manager to execute operational initiatives and continuous improvement projects
• Help improve the systems, processes, and integrations that support Rhythm's customer operations

Operations Analyst

Analytics Engineer

• Build and maintain analytical frameworks used to evaluate battery dispatch strategies, revenue stacking, and degradation-aware optimization
• Develop valuation models for batteries, solar + storage, and behind-the-meter DER configurations across multiple market scenarios
• Analyze battery sizing, siting, and dispatch strategies using nodal pricing, congestion, ancillary services, and customer load patterns
• Support expansion of VPP valuation and program economics models into additional ISOs/RTOs and utility programs
• Incorporate ancillary service programs, demand response structures, and market settlement logic into valuation tooling
• Design and maintain software and data solutions supporting portfolio valuation, load forecasting, P&L analytics, and risk reporting
• Contribute to the development of Rhythm’s in-house valuation and portfolio analytics platforms
• Build distributed data pipelines and modeling workflows using Databricks, PySpark, and Delta Lake
• Develop automated validation and monitoring frameworks for valuation and reporting data pipelines
• Build reporting layers and dashboards for exposure tracking, VPP performance, portfolio economics, and financial risk metrics
• Support integrations with ISO market feeds, telemetry systems, and other external data sources
• Partner with VPP, Finance, Product, Portfolio Management, and Credit teams to scope and deliver analytical systems and enhancements
• Collaborate with Data Engineering and Software Engineering teams to improve CI/CD, deployment, and production reliability practices
• Help establish scalable analytics engineering standards and best practices across the organization
• Take ownership of key initiatives and provide technical leadership on high-impact analytical projects

Product Manager – Customer Data

Director, Product Marketing – Go-to-Market

Operations Analyst

Analytics Engineer II