RevolutionParts

Ecommerce

• E-commerce platform optimization consulting - Train and enable dealers on how to maximize the platform to increase sales using hands-on experience and evaluating the dealer's operation desire and potential.
• You are expected to hold a book of consulting clients that you will manage throughout the life of the contract.
• Propose innovative strategies to increase sales and drive traffic to the dealers websites
• Track and analyze KPIs, including website traffic, user engagement, conversion rates, and customer acquisition channels, to identify strategies for increasing digital sales and optimizing the ecommerce website
• Research and implement current marketing trends to enhance website performance and user experience
• Train clients on how to optimize product listings and ecommerce website functionality using all sales channels to which the dealer has access per their contract
• Assist clients and users with any challenges, pitfalls, or operational struggles quickly
• Connect users to other departments within RevolutionParts in order provide additional assistance regarding support and GMV growth
• Cross-functional collaboration with Sales, Customer Success, and Marketing:
• Engage as needed with teams to collaborate on providing support during the sales process
• Offering suggestions and providing expertise to RP Sales and CX team members Work with Customer Success team as needed to re-engage customers at risk by joining calls to provide professional expertise
• When needed, act as a resource for hosting webinars, podcasts, dealer training videos, marketing campaigns, etc.

eCommerce Performance Specialist, Dealer Consulting

Account Executive

• RevolutionParts is not just a pioneering force in the automotive eCommerce realm; we're actively seeking passionate and talented individuals to join our squad of Revolutionaries.
• Sell to franchised dealerships across North America (no territories)
• Hunt and close your own pipeline while working warm leads
• Hit monthly and quarterly MRR targets—we move fast here
• Be proactive, be scrappy, and keep your Salesforce pipeline tight
• Speak dealership fluently—or be ready to learn fast
• Phoenix metro candidates: Hybrid role, in-office 3 days/week in Tempe, AZ, with up to 10% travel.
• Non-local candidates: Open to fully remote within the U.S.
• Compensation: Base Salary: $65,000–$75,000 OTE: $130,000–$145,000+ (Uncapped commission)

Customer Success Manager

• Join us as a Customer Success Manager at RevolutionParts, where you'll embark on an exciting journey to guide our customers to success! Teaming up closely with our Account Executive squad, you'll lead the charge in seamlessly implementing our cutting-edge e-commerce platform, driving widespread adoption across their organization, and ensuring they continually reap the benefits of our top-notch products and services.
• Using your savvy consultative skills, you'll forge strong, long-lasting relationships with our customers, positioning yourself as their trusted partner throughout their entire journey with us—from the initial onboarding to ongoing adoption, advocacy, and renewal.
• Armed with an insider's perspective on what makes our customers tick, you'll be their voice within our organization, offering valuable insights to our Product team and beyond. As one of our esteemed Revolutionaries, you'll embody our customer-centric ethos, serving as a beacon of empathy and expertise for our most valued clients.
• Ready to revolutionize the customer experience and become a strategic consultant for our top-tier customers? Join us on this exhilarating adventure!

eCommerce Performance Specialist, Dealer Consulting

Account Executive

Customer Success Manager II, SMB