Omnichannel Marketing Manager – E-Commerce
Zurn Elkay Water Solutions
Cloud
eCommerce Performance Specialist, Dealer Consulting
RevolutionParts
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- E-commerce platform optimization consulting - Train and enable dealers on how to maximize the platform to increase sales using hands-on experience and evaluating the dealer's operation desire and potential.
- You are expected to hold a book of consulting clients that you will manage throughout the life of the contract.
- Propose innovative strategies to increase sales and drive traffic to the dealers websites
- Track and analyze KPIs, including website traffic, user engagement, conversion rates, and customer acquisition channels, to identify strategies for increasing digital sales and optimizing the ecommerce website
- Research and implement current marketing trends to enhance website performance and user experience
- Train clients on how to optimize product listings and ecommerce website functionality using all sales channels to which the dealer has access per their contract
- Assist clients and users with any challenges, pitfalls, or operational struggles quickly
- Connect users to other departments within RevolutionParts in order provide additional assistance regarding support and GMV growth
- Cross-functional collaboration with Sales, Customer Success, and Marketing:
- Engage as needed with teams to collaborate on providing support during the sales process
- Offering suggestions and providing expertise to RP Sales and CX team members Work with Customer Success team as needed to re-engage customers at risk by joining calls to provide professional expertise
- When needed, act as a resource for hosting webinars, podcasts, dealer training videos, marketing campaigns, etc.
Requirements
- 5+ years of eCommerce Sales experience
- Experience working in an auto parts department or in the automobile industry is required
- Experience working with auto dealerships
- Experience with the RevolutionParts platform as a user
- Experience managing several accounts at once
- Excellent communicator – you will be responsible for explaining complex topics in simplified terms to clients
- Listening Skills – the ability to hear what our clients are saying to think through how to help them succeed Strong copywriting and grammar skills Attention to detail
- Quick Follow-up and response time to client emails, meetings, and internal communications Proficient at updating records & notes of work completed Ability to work in a fast-paced environment
- A born leader who can spearhead projects
- Self-starter who is motivated and eager to take on a challenge
