About the role
- Actively build and maintain relationships with internal and external clients.
- Daily phone and email communication with clients to discuss inventory, account flow and business procedures.
- Work with clients and internal departments to correct process errors and inefficiencies.
- Use organizations business model to apply appropriate solutions to client questions and concerns.
- Review and verify data in multiple computer programs and databases.
- Update client systems at direction of client.
- Adhere to client requirements and values.
- Adhere to HealthCare Business Services, Inc. Core Values and Strategic Anchors.
Requirements
- High School Diploma required.
- Previous experience in customer services or a related role is required.
- Previous experience working with Microsoft Office Outlook and Excel required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data verificationprocess correctioninventory management
Soft skills
relationship buildingcommunicationproblem solvingadherence to values
Certifications
High School Diploma