Client Services Representative

• Answer inbound calls and assist customers with questions, concerns, or product/service issues
• Use provided tools to document and resolve customer needs accurately
• Follow established protocols for communication and case handling
• Participate in required certification courses to qualify for client assignments
• Deliver service in a professional and brand-aligned manner
• Maintain performance targets in quality, communication, and efficiency

Client Services Associate – Phone-Based Support

Client Services Manager

Client Services Manager

Client Services Coordinator II

Client Support Supervisor

Client Services Specialist