Client Services Representative

• Oversee and mentor the Sales Manager team, ensuring alignment with company goals and delivery of exceptional client experiences.
• Partner with executive leadership to support company-wide initiatives and strategic priorities.
• Serve as a cross-functional connector across sales, product, operations, and integrations.
• Develop and execute strategies to strengthen client satisfaction, retention, and long-term partnerships.
• Monitor client performance metrics, identify risks, and implement proactive solutions.
• Lead the rollout of new products to ensure alignment with client needs and market opportunities.
• Manage third-party integration strategies and coordinate with external vendors and internal teams.
• Contribute to business planning and strategic decision-making as a member of the leadership team.

Director of Client Services – Strategy

Client Services Manager

Client Services Manager

Client Services Coordinator II

Client Support Supervisor

Client Services Specialist