Client Service Representative
RevCycle, Inc.
Client Service Representative, AR
RevCycle, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Mid-LevelSenior
About the role
- Actively build and maintain relationships with internal and external clients.
- Daily phone and email communication with clients to discuss inventory, account flow and business procedures.
- Work with clients and internal departments to correct process errors and inefficiencies.
- Use organizations business model to apply appropriate solutions to client questions and concerns.
- Review and verify data in multiple computer programs and databases.
- Update client systems at direction of client.
- Adhere to client requirements and values.
- Adhere to HealthCare Business Services, Inc. Core Values and Strategic Anchors.
Requirements
- High School Diploma required.
- Previous experience in customer services or a related role is required.
- Previous experience working with Microsoft Office Outlook and Excel required.
- Possess the ability to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette.
- Possess the ability to learn multiple client systems, computer applications, databases and workflow processes.
- Possess creative thinking skills and the ability to problem solve to resolve issues.
- Must be able to work as a team member and adapt to a changing environment in positive manner.
- Willing to accept and seek out training and constructive feedback from others.
- Possess a high degree of self-motivation and ability to work independently.
- Must be reliable and responsible and able to maintain confidentiality.
- Possess the ability to multitask and able to communicate on the phone and navigate multiple computer systems simultaneously.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data verificationprocess correctionproblem solvingmultitaskingworkflow processes
Soft skills
communicationcreative thinkingteamworkadaptabilityself-motivationreliabilityresponsibilityconfidentiality
Certifications
High School Diploma
