Restaurant365

Senior People Operations Program Coordinator

Restaurant365

full-time

Posted on:

Location Type: Hybrid

Location: Austin • California • Ohio • United States

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Salary

💰 $70,000 - $98,000 per year

Job Level

Senior

About the role

  • Support the operational execution of vendor payments and vendor onboarding for the Restaurant365 AP Payments platform.
  • Responsible for both AP payment fulfillment and vendor enablement activities, ensuring accurate processing of vendor payments.
  • Work closely with restaurant operators, vendors, and internal teams for electronic payment enrollment and timely processing of payments.
  • Collaborate with Banking Operations, Payments Risk & Compliance, Customer Success, and Product teams to enhance the AP Payments ecosystem.

Requirements

  • 2–5 years of relevant HR/People Ops experience; bachelor’s degree or equivalent experience.
  • Strong Workday skills and experience with ticketing systems; comfort working with HR data, reports, and audits.
  • Demonstrated ability to own daily work and specific tasks with increasing judgment, handle routine escalations, and lead small initiatives or programs.
  • Solid working knowledge of HR compliance practices, including I-9 verification, auditing best practices, and adherence to regional labor laws and regulatory requirements.
  • Strong prioritization, time management, and attention to detail.
  • Clear, concise communication with employees and cross‑functional partners.
  • Proven problem‑solving mindset, identifying friction points and helping simplify processes across teams.
  • Openness to feedback and continuous improvement; actively seeks growth and adapts in a changing environment.
  • - Preferred Qualifications
  • Experience using ticketing systems to manage and track HR-related inquiries.
  • Familiarity with testing HR system updates and implementing process changes.
  • Experience handling unemployment claims, workers’ compensation cases, or similar regulatory processes.
Benefits
  • Comprehensive medical benefits, 100% paid for employee.
  • 401k + matching.
  • Equity Option Grant.
  • Unlimited PTO + Company holidays.
  • Wellness initiatives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR compliance practicesI-9 verificationauditing best practicesticketing systemsHR data managementreportingunemployment claims handlingworkers' compensationprocess changes implementationvendor payment processing
Soft Skills
problem-solvingcommunicationprioritizationtime managementattention to detailadaptabilityinitiative ownershipescalation handlingcollaborationopenness to feedback