respond.io

Account Executive (EMEA)

respond.io

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Role Description: At Respond.io, Sales are pivotal to our company’s success. As a sales personnel, you will be using proactive and inbound selling strategies to engage with mid to large-size businesses to close new business. You will use your knowledge of handling B2B sales to identify business opportunities with current leads and prospective key clients. We are looking for a Account Executive to join our Sales team and focus on our Mid Market customers across EMEA.\n
  • Responsibilities: Be the driving force behind our revenue growth by proactively seeking new opportunities. Educate potential customers on the immense value that respond.io offers. Provide tailored solution recommendations based on customers' unique business needs and usage patterns. Manage multiple customer relationships simultaneously, guiding them through various stages of the sales process. Handle inbound customer inquiries with finesse, effectively addressing billing, legal, security, and technical concerns. Act as the advocate for our customers, collecting valuable feedback to fuel ongoing improvements, including product enhancements. Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position the company’s products in the market. Assist with additional tasks and responsibilities as needed to contribute to the team's success. If you enjoy working with customers from a variety of industries in a rapidly changing environment, then come and join us!

Requirements

  • Prior experience in B2B SaaS sales is a must.\n
  • Exceptional proficiency in clear and concise spoken and written English and Arabic is essential.\n
  • A track record of successfully closing sales deals within a B2B SaaS company is highly preferred.\n
  • You're passionate about identifying customer needs and ensuring their satisfaction.\n
  • An ambitious and goal-driven mindset is crucial for success.\n
  • Good communication skills in English and Arabic with an ability to clearly explain complex ideas verbally and in writing.\n
  • You thrive in a flexible and dynamic environment, showing resilience in the face of challenges.
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