Resource Guru

Senior Business Operations and Compliance Manager

Resource Guru

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £80,000 - £100,000 per year

Job Level

Senior

Tech Stack

Switching

About the role

  • This is a varied and hands-on role for someone who enjoys solving problems, improving processes, and making things run smoothly behind the scenes.
  • You’ll wear many hats—spanning compliance, IT/security access, vendor coordination, legal ops, and other operational needs.
  • Report directly to Andrew Rogoff, one of our co-founders, and work closely with other team leads across the business.
  • Support Revenue Operations on an interim basis: maintain CRM (HubSpot), build basic reports, and collaborate with founders and GTM leads to improve forecasting and attribution.
  • Maintain compliance with GDPR, SOC 2, and related frameworks with help from external vendors.
  • Manage customer security questionnaires and coordinate with internal stakeholders to complete them.
  • Liaise with legal counsel on contracts, policies, and compliance matters.
  • Work with People Ops on HR and disciplinary-related issues.
  • Manage employee onboarding and offboarding from a systems perspective (access, permissions, documentation).
  • Ensure PII and access controls are handled appropriately across tools.
  • Help maintain vendor documentation (DPAs, SCCs, TIAs, etc.).
  • Handle ad hoc IT and systems tasks (e.g. setting up email accounts or access for third parties).
  • Take on operational projects across legal, HR, finance, or product.
  • Use AI tools (e.g. ChatGPT, HubSpot AI features) to help with documentation, reporting, and admin tasks.
  • Review and interpret monthly management accounts provided by our accountant - spot anomalies, track spending trends, and support cost awareness across the business.
  • Collaborate with founders and GTM team to support revenue operations: maintain CRM, create/clean reports and dashboards, assist with attribution, pipeline tracking, and basic forecasting.

Requirements

  • Experience in operations, compliance, IT coordination, or legal/business support roles (in a startup or tech environment preferred).
  • Comfortable using AI tools to speed up writing, summarising, and operational workflows.
  • Exceptional written and verbal English skills; able to communicate clearly and confidently across technical and non-technical teams.
  • Familiarity with GDPR, SOC 2, or SaaS security principles is a bonus.
  • Enjoys the pace and variety of startup life—comfortable switching contexts and figuring things out without rigid structures.
  • A safe pair of hands!
  • Comfortable working in a remote, async-first environment—able to manage your own time, communicate clearly, and stay self-directed.
  • Strong organisational and follow-through skills.
  • Comfortable working across tools like Google Workspace, Slack, Trello, and CRM systems (HubSpot or similar).
  • Experience with HubSpot or CRM reporting is helpful—but not essential if you’re open to learning.