Customer Service Representative
Driven Brands Inc.
Sales Support Representative
ResMed
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $36 per hour
Job Level
Junior
About the role
- Plan and oversee enterprise-level support and service activities for company products and services for designated clients
- Ensure quality service and operational performance within program and delivery standards
- Develop client relationships
- Provide service delivery and support mechanisms
- Act as single point of client contact for service incidents
- Document activities within the Customer Relationship Management (CRM) system
- Work closely with the Sales Management team
Requirements
- Team player with strong work ethic and a can-do attitude
- Excellence in all forms of communication with command of product and media presentations, especially via webinars, video conferencing, etc.
- Motivated with execution and results focus
- Demonstrated ability to provide excellent service internally and externally
- Self-starter with proven leadership qualities
- Demonstrated ability to develop and build strong customer relationships
- +1 years relevant experience in B2B sales support; medical device industry experience and knowledge preferred
- BA/BS in business discipline or equivalent experience preferred not required
Benefits
- comprehensive medical, vision, dental, and life insurance
- AD&D insurance
- short-term and long-term disability insurance
- sleep care management
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- commuter benefits
- 401(k)
- Employee Stock Purchase Plan (ESPP)
- Employee Assistance Program (EAP)
- tuition assistance
- fifteen days Paid Time Off (PTO) in the first year
- 11 paid holidays plus 3 floating days
- 14 weeks of primary caregiver leave
- two weeks of secondary caregiver leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
team playerstrong work ethiccan-do attitudeexcellence in communicationmotivatedexecution focusresults focusself-starterproven leadership qualitiesstrong customer relationships
