ResMed

Sales Support Representative

ResMed

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $24 - $36 per hour

Job Level

Junior

About the role

  • Plan and oversee enterprise-level support and service activities for company products and services for designated clients
  • Ensure quality service and operational performance within program and delivery standards
  • Develop client relationships
  • Provide service delivery and support mechanisms
  • Act as single point of client contact for service incidents
  • Document activities within the Customer Relationship Management (CRM) system
  • Work closely with the Sales Management team

Requirements

  • Team player with strong work ethic and a can-do attitude
  • Excellence in all forms of communication with command of product and media presentations, especially via webinars, video conferencing, etc.
  • Motivated with execution and results focus
  • Demonstrated ability to provide excellent service internally and externally
  • Self-starter with proven leadership qualities
  • Demonstrated ability to develop and build strong customer relationships
  • +1 years relevant experience in B2B sales support; medical device industry experience and knowledge preferred
  • BA/BS in business discipline or equivalent experience preferred not required
Benefits
  • comprehensive medical, vision, dental, and life insurance
  • AD&D insurance
  • short-term and long-term disability insurance
  • sleep care management
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • commuter benefits
  • 401(k)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Assistance Program (EAP)
  • tuition assistance
  • fifteen days Paid Time Off (PTO) in the first year
  • 11 paid holidays plus 3 floating days
  • 14 weeks of primary caregiver leave
  • two weeks of secondary caregiver leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
team playerstrong work ethiccan-do attitudeexcellence in communicationmotivatedexecution focusresults focusself-starterproven leadership qualitiesstrong customer relationships
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