Accounts Receivable and Collections Manager
AireSpring
ERPOracle
Accounts Receivable, Deductions Analyst
Resident
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $73,000 per year
Job Level
JuniorMid-Level
About the role
- Review and validate customer deductions related to compliance, shipping, and pricing
- Investigate recurring penalties from large accounts and identify root causes
- Dispute and resolve deductions via customer portals and obtain supporting documentation
- Coordinate with Operations, Retail Support, and Sales on claim resolution
- Maintain organized records and prepare deduction-related entries for accounting
- Partner with the Operations Team to resolve frequent shipment errors contributing to chargebacks
- Analyze deduction trends involving short shipments, compliance violations, and delivery issues
- Recommend and help implement operational changes to prevent recurring penalties
- Conduct regular audits of high-volume accounts to detect patterns and assess financial impact
- Develop and improve standard operating procedures for deduction handling and tracking
- Prepare recurring and ad hoc reporting on deduction categories, resolution time, and financial exposure
- Assist with applying payments against open balances when needed
- Coordinate with AR team to ensure clean customer account aging
- Serve as Accounting's representative in deduction-related discussions with Operations, Retail Support, and Sales
Requirements
- Bachelor's degree in Accounting, Finance, or related field
- 2+ years of experience in deductions, chargebacks, or compliance resolution roles
- Strong analytical and investigative mindset
- Experience analyzing large data sets in Excel
- Strong attention to detail
- Excellent communication and presentation skills
- Comfortable working cross-functionally in a dynamic environment
- MS Office – Advanced Excel skills (VLOOKUP, Pivot Tables, etc.)
- Google Sheets/Slides
Benefits
- Remote-first workplace (since 2016!)
- Competitive salary
- Annual bonus potential
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- “Take what you need” PTO
- Wellness benefits
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
deductionschargebackscompliance resolutiondata analysisExcelVLOOKUPPivot Tablesstandard operating proceduresfinancial impact assessmentreporting
Soft skills
analytical mindsetinvestigative mindsetattention to detailcommunication skillspresentation skillscross-functional collaborationorganizational skills
Certifications
Bachelor's degree in AccountingBachelor's degree in Finance
