Renuity

Call Center Agent

Renuity

full-time

Posted on:

Origin:  • 🇺🇸 United States • Wisconsin

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Job Level

Mid-LevelSenior

About the role

  • Manage inbound and outbound calls in a fast-paced call center environment
  • Partner with scheduling teams to verify appointments and confirm with customers
  • Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
  • Participate in regular department contests and achieve both personal and team goals
  • Assist customers by providing award-winning service and coordinating with our sales and installation teams to complete their home remodeling projects

Requirements

  • No prior experience required!
  • Outgoing personality with strong communication skills
  • Motivated and competitive spirit
  • Professional approach on a daily basis
  • Desire for growth and improvement
  • Consistent and reliable performance
  • Ability to multitask and prioritize
  • Proficient knowledge of general technology and computer applications
  • Legally authorized to work in the United States (application asks)
  • Willingness to submit to background check (post-offer)