Onboarding Specialist
ExactCare
Onboarding Specialist
Rentable
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Implement Systems: Lead the onboarding process for new properties, including setup, configuration, and integration of revenue management software
- Develop Pricing Strategies: Analyze demand, competitor pricing, and market trends to optimize rents, renewals, and ancillary income opportunities
- Monitor Performance: Track KPIs such as occupancy rates and rent growth; prepare reports and actionable insights for leadership and clients
- Support Clients: Act as the primary point of contact for property teams, providing guidance, troubleshooting, and revenue recommendations
- Improve Processes: Audit operational practices, recommend improvements, and ensure adherence to revenue management standards
- Deliver Training: Help create training programs and materials
- Conduct Market Research: Perform ongoing competitor analysis and market assessments to guide pricing decisions
Requirements
- Strong analytical skills with the ability to translate complex data into actionable pricing recommendations
- Proficiency in Microsoft Excel and/or Google Sheets (advanced functions, modeling, reporting)
- Experience with multifamily property management and knowledge of real estate fundamentals
- Familiarity with revenue management systems (e.g., RealPage, Yardi, Entrata, ResMan, etc.)
- Exceptional communication skills, both written and verbal, with confidence in client-facing interactions
- Proven problem-solving abilities to resolve system, billing, or operational issues
- Bachelor’s degree in Business, Finance, Real Estate, or a related field preferred; equivalent experience considered.
Benefits
- 100% remote workplace
- Competitive Compensation
- Open Vacation Policy (you take vacation whenever you want)
- Medical, Dental, and Vision Insurance
- 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program
- 401k Program
- No A**hole policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysispricing strategiesKPI trackingreportingrevenue managementmarket researchadvanced Excel functionsGoogle Sheetsmodeling
Soft skills
analytical skillscommunication skillsproblem-solvingclient-facing interactions
