Rentable

Sales Development Rep

• Define the roadmap for the Sales Development organization, aligning SDR targets with overall company revenue goals and departmental KPIs.
• Lead and mentor a multi-layered team of Managers and Individual Contributors, fostering a culture of high accountability, continuous coaching, and professional development.
• Design and implement cutting-edge prospecting methodologies, cadences, and playbooks to improve conversion rates from "cold lead" to "qualified opportunity."
• Oversee and optimize our sales engagement stack (e.g., Salesforce, Salesloft, Gong, ZoomInfo, etc) to ensure maximum rep productivity.
• Work hand-in-hand with Marketing on lead-gen campaigns and with Account Executive leadership to ensure a seamless handoff and high "win rates" on SDR-generated meetings.
• Track, analyze, and report on funnel metrics, from activity levels to pipeline contribution, providing actionable insights to the executive leadership team.

Director of Sales Development

Events

• Event Strategy & Execution
• Trade Shows & External Events: Lead the end-to-end execution of 4–5 major annual multifamily trade shows, including booth design, vendor management, and revenue generation strategy.
• Logistics & Operations: Manage all shipping, travel arrangements, and equipment sourcing for events.
• Owned Events & Webinars: Work with the demand gen team to own webinar setup and deploy pre- and post-event outreach, driving sign-ups and revenue from owned events.
• Customer Engagement: Organize and host specialized customer sponsorship events to drive product education and loyalty.
• Travel: This role requires periodic travel (approximately 15–25%) to ensure seamless execution on the ground for large activations.

Events & Growth Marketing Manager

Customer Support

• Invoice Generation: Process high-volume daily/monthly invoices, ensuring charges align with customer contracts and service agreements.
• Account Maintenance: Manage customer master files, ensuring accuracy for billing addresses, tax-exempt certificates, and payment terms.
• Customer Inquiry Management: Respond promptly to a high volume of customer billing inquiries, providing clear explanations of charges, invoices, and payment processes.
• Cross-functional Collaboration: Maintain proactive communication with external clients and internal teams to bridge payment gaps and clarify instructions for new accounts.
• Relationship Building: Act as a professional point of contact to develop and maintain long-term trust with our customer base.
• Departmental Support: Work closely with Sales and Customer Success teams to ensure billing instructions are seamless from the moment a deal is closed.
• Dispute Resolution: Investigate billing errors or inquiries; issue credit memos or adjustments under the supervision of the Billing Manager.
• Month-End Compliance: Assist in closing activities by ensuring all billable revenue for the period is accurately captured and reported.

Billing Support Specialist

Product Manager

• Lead end-to-end product development from discovery to launch for AI-powered and agent-driven experiences
• Conduct market research, competitor analysis, and customer discovery to identify where intelligent automation can create outsized value for multifamily operators
• Partner with engineering, design, and data science teams to rapidly develop and iterate on products
• Define success metrics oriented around real operator outcomes
• Own the product backlog and make data-driven prioritization decisions to maximize impact
• Engage deeply with customers to understand their workflows, pain points, and comfort levels with AI-driven automation
• Collaborate with marketing and sales on positioning, field enablement, and go-to-market strategy
• Drive alignment across stakeholders and leadership, making clear tradeoff recommendations and building consensus around product direction

Product Manager – Agentic AI

• Bring an innovative, AI-first thought process to our customer experience organization. Design customer-centric processes that leverage AI, not just for efficiency gains, but as a core driver of scalable, automated programs that delight customers.
• Lead and scale all post-sale customer-facing functions: customer success, customer support, and onboarding/implementation.
• Build a world-class customer experience that enables rapid time-to-value, drives platform adoption, and ensures long-term retention and satisfaction.
• Implement a tiered customer engagement model that reflects agency size, complexity, and use case diversity.
• Establish and track key performance indicators (KPIs), including GRR, NRR, CSAT, time-to-value, etc.
• Implement scalable systems, tools, reporting, and processes with a focus on operational rigor and efficiency. Drive data-driven decision-making and performance measurement at all levels.
• Design customer health frameworks, account plans, and success playbooks to proactively manage risk and drive expansion.
• Serve as a strategic advisor to customers and internal stakeholders, representing the voice of the customer across product, sales, and marketing.
• Ensure that customers realize value as quickly as possible and maintain high satisfaction levels throughout their lifecycle.
• Champion the voice of the customer within the organization to enhance customer experience and outcomes.
• Create feedback loops with the Product team to inform roadmap priorities based on customer experience.
• Foster a culture of operational rigor, accountability, and mission-driven customer partnership.

SVP, Customer Experience

Controller

• Own the monthly, quarterly, and annual close processes
• Prepare and review timely GAAP-compliant financial statements
• Ensure compliance with ASC 606 revenue recognition standards
• Deliver management reporting and support board materials
• Oversee accounts payable, accounts receivable, and general ledger
• Improve and automate accounting processes for scalability
• Maintain strong accounting policies and documentation
• Lead annual financial statement audits
• Manage relationships with external auditors and tax advisors
• Design and maintain effective internal controls
• Oversee federal, state, and local tax compliance
• Manage cash flow forecasting and Treasury
• Oversee banking relationships
• Partner with FP&A on budgeting, forecasting, and variance analysis
• Provide financial insights to support executive decision-making
• Hire, manage, and develop accounting team members
• Build scalable accounting infrastructure
• Foster a culture of accountability, ownership, and continuous improvement

Full-stack Engineer

• Lead the Product Build: Build and manage a cross-functional engineering team responsible for connecting ApartmentIQ's rich market intelligence directly into Maven's generative content workflows.
• Modern Development Practices: Champion the use of AI-assisted tooling — from Claude Code to automated testing agents — to maintain high standards of quality and velocity.
• Automated Quality: Implement and refine automated code review pipelines that handle style nits, security checks, and pattern matching, ensuring human review time is spent on architecture and logic.
• Architect the Solution: Design end-to-end flows where real-time market data (Postgres/PostGIS) triggers specific actions (Social Posting/Availability Updates) via our AI models.
• Coach & Cultivate: Conduct regular 1:1s, fostering a culture of psychological safety, technical rigor, and "don't repeat yourself" automation.
• Full Stack Ownership: Guide the evolution of our unified interface (React + Tailwind) and the API layer (Rails 7) that powers it.
• Operational Excellence: Partner with Data Science to ensure data freshness and accuracy — renters rely on this data being correct, so our pipelines must be robust.
• Manage the Process: Collaborate with Product on roadmap planning in Linear, ensuring we are breaking down complex integration problems into shippable wins.

Software Engineering Lead

Performance Marketing

• Architect Multi-Channel Growth: Build demand gen and ABM programs that drive pipeline across key segments and buying committees.
• Targeting & Playbooks: Lead cross-functional planning to define ICPs, target account lists, and full-funnel campaign plays.
• Innovation: Continually test new channels and audiences to identify growth opportunities and increase efficiency.
• Conversion Optimization: Partner with Web and Product Marketing to optimize the website, CTAs, and campaign messaging for maximum resonance.
• Rapid Iteration: Run fast experimentation cycles on creative and tactics based on data and sales feedback.
• Pipeline Ownership: Own ROI and velocity reporting, delivering actionable insights to executive stakeholders.
• Infrastructure & Ops: Collaborate with Marketing & RevOps to manage attribution, lead scoring, and tracking systems.
• Budget & Strategy: Manage spend and forecasting, sharing performance learnings to refine the broader GTM strategy.

Director of Demand Generation

Accountant

• Accounts Payable: Assist with general AP invoicing for the company:
• Invoice Processing: Review all invoices for appropriate documentation and approval prior to payment
• Payment Cycles: Schedule and prepare bi-weekly check runs, wire transfers, and ACH payments out of QuickBooks Online for all vendors
• Vendor Management: Act as the primary point of contact for vendor inquiries; maintain updated vendor files (W-9s, banking info) and reconcile monthly statements
• Expense Reports: Audit and process employee expense reports to ensure compliance with the company’s travel and entertainment policies
• Annual Compliance: Issue 1099 forms annually and ensure sales/use tax is correctly applied to purchases.
• Treasury Analysis: Assist with general cash application for the company:
• Monitor daily cash position to ensure adequate funding for operations.
• Review automated cash application uploads in QuickBooks and manually apply any fallout.
• Execute fund transfers, including wire payments, ACH, and intercompany settlements.
• Administer banking platforms, including managing user access, opening/closing accounts, and reviewing bank fee statements.
• Support audit requests related to cash and financial instruments.
• General Ledger Maintenance: Prepare, review, and post monthly journal entries in compliance with GAAP and ASC rules
• Variance Analysis: Conduct detailed analysis of expense accounts and balance sheet fluctuations, investigating and reporting variances
• Reconciliations: Reconcile bank statements and balance sheet accounts each month to ensure accurate reporting
• Month-End/Year-End Close: Assist in the timely and accurate completion of the monthly, quarterly, and annual financial close process, including preparing supporting schedules and analyses
• Compliance/Audit: Assist with internal and external audits by providing necessary documentation and explanations
• Process Improvement: Identify and recommend improvements to accounting processes and internal controls to increase efficiency and accuracy
• Ad Hoc Financial Reporting: Support the preparation of internal and external financial statements and reports as required

Senior Accountant

Marketing Operations

• Manage all technical aspects of Marketing Automation via HubSpot (Marketing Hub), its integration with Salesforce (CRM), and serve as the HubSpot Admin
• Drive improvements across our GTM operations and tool landscape: refining which companies we go after, what intent signals we use, how we leverage our tools most effectively to support our teams, and automate as much as possible
• Analyze, monitor, and report on KPIs related to marketing campaign performance and pipeline contribution
• Collaborate with appropriate stakeholders (Demand Gen, Product Marketing, Field/Events, Content, CS, and Sales) to define technology ownership, rules, and QA processes