Rentable

Account Executive

• Own the entire sales cycle: from account-level strategy development to prospecting to close
• Conduct a high volume of emails, calls, Zoom, and in-person presentations to secure new business
• Communicate all proposals, pricing, and contract negotiations
• Establish meaningful relationships with customers, serving as their original point of contact and multifamily market expert
• Collaborate with Rentable MavenAI sales development and customer success teams
• Nurture customer accounts through an onboarding and sales conversion process
• Manage a sales pipeline, sales forecast as well as activity tracking within Salesforce CRM
• Meet and exceed performance metrics
• Travel as required for industry events and customer meetings

Sales Development Rep

• Work on the SDR team in tandem with our Account Executives to grow our top markets
• Prospect and research new business opportunities with property management companies
• Build a pipeline of consistent and qualified leads for Account Executives
• Engage prospective customers via cold calling, LinkedIn, and email marketing
• Creatively uncover opportunities by connecting with multiple stakeholders; property managers, marketing directors, and senior leadership

Sales Development Representative

Customer Success Manager

• Manage a portfolio of Daylight customers, ensuring successful adoption, engagement, and renewals.
• Partner closely with Pricing Advisors to deliver measurable pricing performance and customer satisfaction.
• Lead QBRs and business reviews focused on ROI, rent growth, and product impact.
• Drive customer utilization through proactive outreach, data insights, and process recommendations.
• Collaborate cross-functionally with Product, Onboarding, and Support to address issues and influence roadmap priorities.
• Own renewals and support expansion opportunities in collaboration with Sales.
• Act as the customer advocate internally, ensuring feedback is captured and prioritized.
• Maintain accurate customer records and engagement notes in CRM systems (Salesforce, Asana, etc.).
• Provide mentorship and subject matter input to peers as Daylight scales.

Onboarding Specialist

• Implement Systems: Lead the onboarding process for new properties, including setup, configuration, and integration of revenue management software
• Develop Pricing Strategies: Analyze demand, competitor pricing, and market trends to optimize rents, renewals, and ancillary income opportunities
• Monitor Performance: Track KPIs such as occupancy rates and rent growth; prepare reports and actionable insights for leadership and clients
• Support Clients: Act as the primary point of contact for property teams, providing guidance, troubleshooting, and revenue recommendations
• Improve Processes: Audit operational practices, recommend improvements, and ensure adherence to revenue management standards
• Deliver Training: Help create training programs and materials
• Conduct Market Research: Perform ongoing competitor analysis and market assessments to guide pricing decisions

Accounts Receivable

• Accountable for improving AR performance through concise AR Aging metrics
• Identify and resolve customer issues related to slow pay or non-payment of invoices through proactive communication with clients and with internal teams
• Develop and maintain a professional relationship with Rentable customers
• Become proficient in understanding the company's AR-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame
• Record and document daily outreach calls/emails
• Own and monitor the accounts receivable email inbox and respond to emails and voicemails promptly
• Meet and exceed monthly AR collection goals
• Balance portfolio performance with supporting occasional projects and ad hoc reporting requests&nbsp;

Accounts Receivable Specialist

Marketing

• Develop and optimize the customer journey: Create targeted programs and campaigns for every stage of the customer lifecycle, from onboarding to renewal and advocacy, ensuring a seamless and value-driven experience
• Develop and implement strategic marketing programs to drive upsell and expansion, increase product awareness, growth, and engagement
• Act as the “voice of the customer” and incorporate customer feedback and advocacy into marketing programs
• Work collaboratively with Sales, CS, Product, and Marketing teams
• Define metrics to track the effectiveness of lifecycle/customer marketing programs, and regularly report on insights and ROI to internal stakeholders
• Analyze and compare campaigns to strategize on experiments to increase renewals, cross-sells, referrals, and expansion opportunities

Customer Marketing Manager

Product Manager

• Lead the end-to-end product development process from discovery to launch
• Conduct market research, competitor analysis, and customer feedback to generate business insights
• Partner with engineering and design teams to rapidly develop best-in-class products
• Define key product metrics and performance indicators to measure product success
• Manage the product backlog, prioritize features, and make data-driven decisions to optimize resource allocation and maximize product impact
• Engage with customers to understand buyer and user needs, and diagnose customer pain points
• Collaborate with marketing and sales on field enablement and go-to-market activities
• Collaborate with stakeholders to develop and optimize product execution processes

Senior Product Manager – Data and Analytics

Full-stack Engineer

• Lead a cross-functional engineering team across Data Platform, Analytics/API, and Web Application tracks, ensuring flexibility and ownership across domains.
• Conduct regular 1:1s to coach engineers, remove blockers, and foster professional growth.
• Collaborate with Product Management on roadmap planning, resourcing, and sprint execution in Linear.
• Architect and contribute to end-to-end data workflows — from ingesting and normalizing raw feeds into Postgres/OpenSearch to surfacing insights through performant APIs.
• Guide evolution of our React + Tailwind frontend and Rails 7 API backend, ensuring cohesive design and robust UX for data visualization.
• Champion best practices in testing, CI/CD, and observability across background jobs, ingestion workers, and AWS ECS deployments.
• Partner with data science to operationalize new market metrics and ML-driven insights.
• Drive adoption of developer productivity tools — including AI-assisted code generation and test automation, such as Cursor, Claude Code, and OpenAI Codex.
• Establish and monitor engineering KPIs: system performance, data freshness, and delivery velocity.
• Cultivate a culture of continuous improvement, knowledge sharing, and technical rigor.

Software Engineering Lead – Market Research

• Own the entire sales cycle: from account-level strategy development to prospecting to close
• Conduct a high volume of emails, calls, Zoom, and limited in-person presentations to secure new business
• Communicate all proposals, pricing, and contract negotiations
• Establish meaningful relationships with customers, serving as their original point of contact and multifamily market expert
• Collaborate with Rentable sales development and customer success teams
• Nurture customer accounts through an onboarding and sales conversion process
• Represent the ApartmentIQ brand in your active markets and at industry events
• Manage a sales pipeline, sales forecast, and activity tracking within Salesforce CRM
• Meet and exceed performance metrics
• Travel as required for industry events and customer meetings (up to 25%)

• Take ownership of creating and managing relationships, maintaining account health, upselling accounts, providing product feedback, and driving the customer renewal process
• Gain insight into customers' unique objectives and challenges and craft personalized responses and plans
• Ensure customers are successful in using our software and platform and achieving their business objectives
• Build and nurture strong relationships across a book of customers to understand their goals and deepen usage of our platform
• Develop deep, multi-threaded relationships with the decision-makers of your customers
• Drive spend across your book of business by collaborating with sales and identifying areas of opportunity
• Responsible for achieving retention targets within your assigned client base
• Identify opportunities for growth and collaborate with customers on strategy and upcoming product releases
• Ensure customer data is accurate and up-to-date in our CRM system
• Conduct regular business reviews with customers to ensure they are achieving their desired outcomes
• Create and document client success plans for each of your assigned clients
• Collaborate with product, support, and marketing teams to provide informed recommendations for our product roadmap & customer communication strategy
• Travel several times per year for team meetups and annual retreat Rentapalooza