Onboarding Specialist
Rentable
Onboarding Specialist
ExactCare
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct a health and medication review with the patient that includes a thorough review of their list of medications and administration instructions and collecting key health information.
- Responsible for accurate data entry of a patient’s prescription information to ensure the patient will receive the appropriate medications
- Responsible for achieving key performance metrics as set forth by the management team
- Educate facilities, institutions and patients about ExactCare
- Manage the patient assessment process to grow business and maintain referral relationships
- Maintain accurate records and prepare reports for the consistency of information to be shared with the ExactCare team
- Partner and support with our Clinical Services team in the completion of MTM services.
- Call on prospective patients daily and schedule them for telephonic reviews and conduct patient follow up calls.
- Open lines of communication with management team
- Other duties as assigned
Requirements
- Certified Pharmacy Technician is preferred
- Home Internet with at least 15 Mbps download and 6 Mbps upload – This is needed for proper inbound/outbound calling and call transferring
- Ability to work Monday through Friday 11:30am to 8pm EST
- Up to one Saturday each month
- Must be in your current role for at least 6 months
- Must have gone through the training sessions and actively completing assessments
Benefits
- medical/dental/vision
- flexible spending
- company-paid life insurance
- short-term disability
- voluntary benefits
- 401(k)
- Paid Time Off
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrymedication reviewpatient assessmentreport preparationperformance metricstelephonic reviewspatient follow up
Soft skills
communicationeducationrelationship management
Certifications
Certified Pharmacy Technician
